Staff
Service
Orlando Mancina
Service Writer
Umar Mohammed
Service Writer
Orlando Castellon
Service Writer
Jaqueline Knittel
Service Business Development Consultant
Evelio Martinez
Service Writer
Santiago Roldan
Service Writer
Cristobal Vidal
Service Writer
Santiago Garzon
Finance Manager
Frank Araujo
Body Shop Manager
Wilka Bonhomme
Service Advisor
Michael Santallana
Service Director
Nestor Massani
Service Advisor
Dawn Pallochick
Service Concierge
Jerry Joseph
Delivery Liason
Justin Crato
Body Shop Writer
Mario Castillo
Service Advisor
Adrian Avila
Service Writer
Carlos Cuba
Body Shop Writer
David Britt
Service Advisor Concierge
Daniel Jimenez
Service Advisor
Lester Justino
Loaner & Fleet Maintenance
Albert Moas
Service Director
James Sues
Body Shop Writer
Management
Javon Hamilton
BDC Manager
Anthony Sanchez
Sales Manager
Michael Bacallo
Manager
Tariq Siddiqui
General Manager
Bryce Hutchinson
Automotive: New Sales Manager
Sales
Adrian Carrasco Valdes
Sales Consultant
Nicole Fullerton
Sales Consultant
Meshy Bitton
Sales Consultant
Alexandra Auad
BDC Manager
Frances Cadet
Sales Consultant
Armando Lorenzo
Sales Consultant
Enrique Castro
VIP Salesperson
Gregory Major
Sales Consultant
Michael Angus
Business Development Consultant
Claudio Alfidi
Sales Consultant
Yanire Castro
Salesperson
Kevin Rodriguez
Sales Consultant
D'nique Miller
Delivery Liason
Drialys Pena
Salesperson
Oscar Torres
Sales Consultant
Ileana Garcia
Salesperson
Michael Garcia
Salesperson
Carlos Hurtado
Sales Consultant
Mohammed Ejaz
Salesperson
Brandon Key
Salesperson
Omar Ramierz
Sales Consultant
Lazaro Rodriguez
Business Development Consultant
Luis Baptista
Sales Consultant
Wayne Blount
Sales Consultant
Maria Garcia
Sales Consultant
Julius Iannella
Sales Consultant
Austin Lorenz
Sales Consultant
James Neely
Business Development Consultant
Shawn Sullivan
Sales Consultant
Helio Gusmao Jr
Sales Consultant
Diego Ramirez Diaz
Sales Consultant
Vanessa Berrios
Sales Associate
Daniela Cardona
Customer Service Clerk
Dalencia Johnson
Business Development Consultant
Patrick McCloskey
Sales Consultant
Denise McKune
Business Development Consultant
Jimmy Tsegga
Sales Consultant
Luis Gabriel Gonzalez
Sales Consultant
Lavonda Hicks
Business Development Consultant
Takia McKeller
Customer Service Representative
Mia Puello
Business Development Consultant
Ricardo Saint-Sume
Sales Consultant
Martha Villacres
Salesperson
Finance
Davian Bell
F&I Manager
Erik Godston
Finance Director
Luis Rodriguez
F&I Manager
Robert Ruiz
F&I Manager
Wesley Russell
F&I Director
Collision Center
Raymond Cavendish
Body Shop Advisor
Parts
Jose Alfonso
Parts Director
Philip Bass
Parts Sales Associate
Arturo Rodriguez
Parts Supervisor
Jose Lozada
Parts Sales Associate
Eduard Mendoza
Parts Sales Associate
Mario Pinzon
Parts Sales Associate
Alberto Salazar
Parts Sales Associate
Alejandro Uribe
Parts Sales Associate
Internet
Tuniah Armstrong
BDC Agent
Sherikka Clay
BDC Agent
Ismael Acosta
BDC Agent
Michelle Ramierz
BDC Agent
Orlando Mancina
Service Writer
Nov 19, 2022
This dealerships service department is a total disaster.
This dealerships service department is a total disaster. I cannot get a manager to call me back to help me resolve my issue. Worst dealership I’ve ever dealt with.
Nov 04, 2022
I have been taking my cars to Orlando since I bought my
I have been taking my cars to Orlando since I bought my first new car there . ( 4 new cars since 2009) Never a problem always a true professional. Never a problem with the service department. Just be careful buying a new car,
Oct 20, 2022
Sales people are just out to sell a car .
Sales people are just out to sell a car . When you need them after ,pass you on to someone else. I think everyone should be trained in every aspect . When talking to a costumer should be 1 on 1 ,no need to talk on the phone when it rings. & By all means when you talk do not speak a different language. It's very disrespectful.
Oct 11, 2022
STILL WAITING.
STILL WAITING... for my 5yr / 50k service contract document that was purchased and paid in full over a weel ago on 10/04. It appears the concern for customers is not the same.
Oct 05, 2022
My dealership of choice for over 12 years.
My dealership of choice for over 12 years. Gotten cars for myself and my family.
Javon Hamilton
BDC Manager
Sep 19, 2022
Great service here, everyone was very helpful &
Great service here, everyone was very helpful & determined to make sure the customer was satisfied
Aug 30, 2022
Dealership’s service department is woefully
Dealership’s service department is woefully unprofessional and lacks even the most basic concepts of customer service. Telephone system is impossible to navigate, can never call in for information, and many service advisors fail to keep customers informed.
Aug 25, 2022
No one answers the phone in the service center.
No one answers the phone in the service center. They’ll tell you to come pick your car up likes it a rush and when you get there they just look at you and then acknowledge you after 5 mins of just standing there. I just bought a car and I’ve been there 3 times already because it’s giving problems. On top of that they’re saying they’re out of loaners.. like I said I just bought this car less than a month and you still can’t accommodate me? This place is very unorganized and I’m disappointed I came here. It’s actually a regret. This was my first time buying a car and the whole experience for me has been awful. I wouldn’t recommend this dealership to even the dead. No exaggeration.
Aug 17, 2022
Dealership with people who care.
Dealership with people who care. Everyone goes out of their way to make sure your buying or leasing experience is good.
Aug 07, 2022
I was looking for an specific Hyundai palisade model XRT.
I was looking for an specific Hyundai palisade model XRT. Lehman didn’t have it at the moment. However, Javon and Kevin Rodriguez did their best to find me the model and color of my preference. Their customer service , knowledge of the product , patient and understanding make my day special and an easy process. I will definitely shop first at Lehman in the future when I’m ready for another SUV. Thank you both. Great people.
Umar Mohammed
Service Writer
Oct 06, 2022
My car was first scratched on the outside while getting
My car was first scratched on the outside while getting fixed, then as they were painting the car, they scratched the inside of the driver and front passenger seat.
Sep 29, 2022
Dreaded check engine light came on in my hyundai santa
Dreaded check engine light came on in my hyundai santa fe, lehman hyundai service department took my vehicle, diagnosed the problem and resolved my issue within one week. Was kept abreast of status, provided a loaner and ultimately a new 2.0 turbo engine replacement. Excellent customer service.
Sep 21, 2022
In for an oil change with a new car , two days later
In for an oil change with a new car , two days later engine and oil lights on board engine making horrible noise. Send car back find out after several calls i made i found out they changing oil pump is broken . They could not help me with ride and either to collect my belongings from the car. Not sure at this point if car is safe no one said anything tried to contact management no one calls back or answer my emails.
Sep 20, 2022
They are Very efficient in their job!
They are Very efficient in their job!! No long waiting period and service on time . I can not complaint !!
Sep 20, 2022
I am not satisfied with my service.
I am not satisfied with my service. A job that should have lasted for 2minths max later for 5mths. The engine was already delivered and no one knew it was there....I call numeroustimesandno one returned my call when i was told they will get back to me....unsatisfactory.
Orlando Castellon
Service Writer
Oct 21, 2022
Gran equipo de trabajo,buen servicio,dan solución
Gran equipo de trabajo,buen servicio,dan solución oportuna a las necesidades y personas muy amables
Oct 04, 2022
My service adviser Orlando Castellon is excellent.
My service adviser Orlando Castellon is excellent. Overall, everyone is very attentive and tries ti help. Thank you.
Sep 18, 2022
Nothing but greT service and sales associate was great
Nothing but greT service and sales associate was great for his age And he the experience of a season salesperson
Sep 12, 2022
The service rep.
The service rep. was professional, courteous and informative. The service took about 1.5 hours from my app time which is good for a busy dealer like Lehman. I did pass on the complimentary car was because it would have been another 1/2 hour.
Sep 11, 2022
I've bought several vehicles from Lehman.
I've bought several vehicles from Lehman. My family and friends as well. Always get treated great.
Jaqueline Knittel
Service Business Development Consultant
Aug 20, 2022
Great costumer service.
Great costumer service. Everything went well and on time. I was very happy with the service
Aug 17, 2022
Everyone is always nice the area is always clean, service
Everyone is always nice the area is always clean, service agent are the best thank you
Jul 16, 2022
I would like to thank all the people at Lehman's Hyundai
I would like to thank all the people at Lehman's Hyundai for helping me to care about my car and also to fix any mechanical problem that had occurred with it. It is only truthful to say that a car needs all the repairs it can get to keep it moving after It has broken down . This is a good time to say that I need to get a lot of knowledge and education on becoming an automobile repair technician . Automobile dealers need specifically trained technicians to handle and manage their workload. Car repairs are essential to fix every car and it is very important to know when your car breaks down to hurry and get it fixed. .Thank you, Lehman's Hyundai of North Miami .Sincerely Michael Graham
Apr 28, 2022
Was very helpful with all questions and information I had
Was very helpful with all questions and information I had about my services and issues
Apr 25, 2022
Excelente service great people always ready to help.
Excelente service great people always ready to help. The work was perfectly done and right on time!
Evelio Martinez
Service Writer
Sep 19, 2022
Fast Service and great customer service everything
Fast Service and great customer service everything explained on your service so you know what your paying.
Sep 15, 2022
Lehman had my car for over 3 weeks.
Lehman had my car for over 3 weeks. Not once did they communicate with me. I had to rent a car. I still don’t know if they did the recall or oil change. My air conditioning wasn’t working. Now it works. It was very frustrating. I could not get one person to call me.
Sep 15, 2022
Don't bring your vehicle here.
Don't bring your vehicle here. It's a waste of your time. They use tactics to deter your from getting your recall done. I set up an appointment and stated the reason. When I came in they didn't know what it was for. Told me they were busy and to come back another day? I said no. It's a rcecall and my car has been acting up. After waiting a few hours they told me they needed to keep it over night. I picked it up and they told me it was fine. Two days later my Sonata shut off in traffic. It didn't start up. Now I set up an appointment through Hyundai HQ for the next day. Twenty minutes later they call me from Lehman and say I have TO WAIT FOR 3 WEEKS just to get it in the shop? What about work, school, kids, etc? Wasting my time and money. I went on their website and they HAVE dozens of openings. I scheduled one and had no issues setting up an appointment. They are full of it. They don't want to honor the recall. So basically Hyundai's warranty is fraudulent if the shops don't honor them!
Sep 15, 2022
Very non reliable, can not be trusted to maintenance my
Very non reliable, can not be trusted to maintenance my vehicle. Falsified documents receipt, tires on my car was not rotated. Image of the name Genesis is not being upheld of what I thought I was getting. Thank you
Sep 08, 2022
Very professional staff always courtesy and willing to go
Very professional staff always courtesy and willing to go the extra mile helping and explaining the process
Santiago Roldan
Service Writer
Sep 18, 2022
This dealership is very helpful and knowledgeable.
This dealership is very helpful and knowledgeable. Santiago was very understanding and courteous when I took my car in for service.
Sep 16, 2022
I made an appointment for oil change and tire rotation.
I made an appointment for oil change and tire rotation. Service staff was prompt. They told me it would take approximately2.5 hrs. That is what it took. Sorry, this is not acceptable for someone that has an appointment.
Sep 14, 2022
I was treated like the perfered customer that I am after
I was treated like the perfered customer that I am after leasing 5 Santa Fe’s and 5 Elantra’s over the past years! Professional service to both my wife’s Elantra and my Santa Fe on this past Monday and today! Job well done to both vehicles! Laurence Younghans
Sep 01, 2022
Inept.
Inept. I wouldn't let this guy work on a toy truck. He is the worst service advisor I have ever dekat with. I speak from experience. PLease pay heed to this warning - he will f-up your car.
Aug 30, 2022
I've had my 2020 Hyundai Sonata for going on two years
I've had my 2020 Hyundai Sonata for going on two years I've had it serviced twice , and was completely satisfied, The service advisor was very nice very explainable very detail when he spoke with me I was happy even to go in the waiting room and see coffee this last visit there was no coffee the service advisor was a very very nice guy but he just didn't explain he was in detail he didn't offer assistance for certain things and just feel so dissatisfied after paying so much money for a 30,000 mile maintenance .My last free oil change was supposedly deducted from the maintenance charges, so now I don't have an oil change left...??!!! just not excellent car care service anymore.Feeling very dissatisfied and disappointed!!!!
Cristobal Vidal
Service Writer
Oct 07, 2022
Clean Organize Respectful On time Helpful
Clean Organize Respectful On time Helpful Knowledgeable Refreshing Honesty Well trained Helpful Friendly Honesty Friendly
Oct 03, 2022
They damaged my vehicle and then pretended that they
They damaged my vehicle and then pretended that they didn’t. Even though we have before and after pictures, horrible experience which will cost me 1000 to repair, sick of these liars . If a mistake happens , that’s fine but don’t yell and get abrasive with customers. I didn’t even know Michael Santallana was a manager after he was yelling at me. I had to speak with about 5 guys at the same time trying to frustrate me, so I called the police and filled out a report so I will take this to court. It’s amazing this kind of aggressive service still exist as if there will be no solution. I don’t know these guys nor do I think they purposely damaged me genesis, but if your service dept made a mistake , simply fix it instead of acting like fake detectives and being rude. I won’t argue , look at the before and after picture, even rob realized the damaged but couldn’t speak up because the mag angers were being overbearing. Smh it’s not a perfect world but this is not how u treat people, I’ll never refer nor purchase another vehicle from these xxxxx again.
Sep 22, 2022
Very friendly and attentive staff.
Very friendly and attentive staff. Work done on time and ready as promised, My car was washed before I picked it up, which was a nice touch.
Sep 18, 2022
They where very friendly They explain exactly what was
They where very friendly They explain exactly what was wrong with the car They keep me informed about the progression Of the repairs
Aug 30, 2022
The absolute worst service department ever!
The absolute worst service department ever! I will never return for anything. The utter lack of communication and complete disregard for a customer’s time was unreal. Service Advisor Evelio Martinez was always too busy or just never returned a call as promised. Service Advisor/“Assistant Manager” Cristobal Vidal claimed that the system used to create quotes had been down but he was magically able to produce a price for the work that needed to be done manually after I had been requesting this for a week. My car was there for 10 days without a WRITTEN explanation of what the diagnostic test revealed or even a WRITTEN quote of the work that need to done to fix the problems. I would give a zero rating if I could.
Adrian Carrasco Valdes
Sales Consultant
Oct 30, 2022
Just purchased a car here.
Just purchased a car here. A wonderfully pleasant and smooth experience. From calling them up and confirming price and availability over the phone to excellent customer service when my family and I arrived at the dealer, service was top notch. Everything was 100% explained beforehand and accurate on the back-end when it came to sign. If you’re looking for an honest and fair dealership that treats is customers well, these are your folks.
Oct 19, 2022
Execelente servicio, responsables y puntuales!
Execelente servicio, responsables y puntuales! Siempre tratando de darle lo mejor a su cliente y hacerlo feliz y cómodos
Oct 05, 2022
Customer service was great.
Customer service was great. I was able to leave with the money perfect car and a great price.
Oct 03, 2022
The few years I've purchased my vehicle from Lehman.
The few years I've purchased my vehicle from Lehman. Referred family and friends. They are great. Adrian was great.
Sep 28, 2022
Smooth process, friendly and knowledgeable staff.
Smooth process, friendly and knowledgeable staff. We are happy with purchase and with the dealership.
Nicole Fullerton
Sales Consultant
Nov 26, 2022
The most patient salesperson you'll ever meet.
The most patient salesperson you'll ever meet. She was a pleasure. I changed my mind like 5 times. She is a 5 star salesperson.
Nov 23, 2022
Very nice and professional,show me around,insurances
Very nice and professional,show me around,insurances person was very nice and professional overall very hospitality
Nov 05, 2022
I was very pleased with my experience.
I was very pleased with my experience. Kevin was amazing and extremely customer service oriented. I would definitely recommend him and the dealership to everyone!!
Oct 20, 2022
Sales people are just out to sell a car .
Sales people are just out to sell a car . When you need them after ,pass you on to someone else. I think everyone should be trained in every aspect . When talking to a costumer should be 1 on 1 ,no need to talk on the phone when it rings. & By all means when you talk do not speak a different language. It's very disrespectful.
Sep 17, 2022
They bought back my leased vehicles.
They bought back my leased vehicles. They have not paid me. Untrustworthy. They owe me over $12,000. It has been over a month.I had been a loyal customer, both sales and service.
Santiago Garzon
Finance Manager
Oct 01, 2022
As I told you in my last review, your service is
As I told you in my last review, your service is terrible. There is no communication between the service writer and the customer, it is impossible to set appointments because your telephone system is awful, and it is impossible to reach anyone to get information. There is no way it could be worse.
Sep 26, 2022
Very good in all senses I will recommend them.
Very good in all senses I will recommend them.their actions tried all the time to make better the situation of the customer
Sep 25, 2022
The worst service I ever received.
The worst service I ever received. Took Palisade to Weston Hyundai. They found the problem that Lehman Hyundai could not . I will never return and never suggest Lehman Hyundai . Service left me with ill feelings . Weston even covered for rental.
Aug 27, 2022
Fui por dos razones.
Fui por dos razones. 1ro. Mi Santa Fe necesitaba un arreglo. 2do. Una oferta para cambiar mi auto por el modelo 2022 sin poner dinero y bajando mi letra veinte y tantos dólares, absurdo, desde el comienzo yo sabia que era “fake”. Esas técnicas rebajan la credibilidad, yo creo que hasta el vendedor se lo creyó. De hecho fui por la reparación, de otra forma nunca habría ido. Pero el services desk fue excelente. El resto es Intento de venta.
Aug 26, 2022
Very professional , quick, and took care of my car needs,
Very professional , quick, and took care of my car needs, The service was great. ... Great auto service. ...
Meshy Bitton
Sales Consultant
Nov 21, 2022
With Armando, best customer service ever he’s patient,
With Armando, best customer service ever he’s patient, friendly, attentive it was a great experience
Nov 05, 2022
Excellent service.
Excellent service. They were really helpful and resolved everything I needed. Highly recommended. Five stars
Sep 18, 2022
Excellent treatment good customer service they met my
Excellent treatment good customer service they met my needs to buy the car went very smoothly no complaint
Sep 17, 2022
They bought back my leased vehicles.
They bought back my leased vehicles. They have not paid me. Untrustworthy. They owe me over $12,000. It has been over a month.I had been a loyal customer, both sales and service.
Sep 16, 2022
Me ayudaron mucho y fueron muy serviciales, la manager es
Me ayudaron mucho y fueron muy serviciales, la manager es muy buena y el vendedor Adrian tambien, siempre voy a ir a ese dealer
Frank Araujo
Body Shop Manager
Oct 07, 2022
Clean Organize Respectful On time Helpful
Clean Organize Respectful On time Helpful Knowledgeable Refreshing Honesty Well trained Helpful Friendly Honesty Friendly
Sep 24, 2022
Terrible experience.
Terrible experience. Came with an issue left with the same problem. Spent extra day to fix it.
Aug 31, 2022
Umar definitely needs a raise based off his commitment
Umar definitely needs a raise based off his commitment and dedication. His customer service is outstanding.
Aug 26, 2022
Was great service and the team that is working at the
Was great service and the team that is working at the office was so good
Aug 25, 2022
Very professional I'm very happy with the service, thank
Very professional I'm very happy with the service, thank you for the amazing service
Alexandra Auad
BDC Manager
Nov 05, 2022
Excellent service.
Excellent service. They were really helpful and resolved everything I needed. Highly recommended. Five stars
Oct 26, 2022
She is not as knowledgeable about the car and the inside
She is not as knowledgeable about the car and the inside what comes with it
Oct 19, 2022
Yanire was very attentive and helpful.
Yanire was very attentive and helpful. She followed up after sale to make sure I was happy. She helped set up my myhyundai account. Very happy with experience
Oct 14, 2022
Muy buena atención y trato para resolver cualquier
Muy buena atención y trato para resolver cualquier problema que pueda surgir y mucho calor humano
Oct 05, 2022
My dealership of choice for over 12 years.
My dealership of choice for over 12 years. Gotten cars for myself and my family.
Frances Cadet
Sales Consultant
Nov 05, 2022
Excellent service.
Excellent service. They were really helpful and resolved everything I needed. Highly recommended. Five stars
May 20, 2022
Everything was done in a timely matter , the staff was
Everything was done in a timely matter , the staff was very kind and caring. Very concern about getting my car in quick as possible.
Mar 02, 2022
Mr Major worked well with me on getting the car I wanted
Mr Major worked well with me on getting the car I wanted due to my situation. I want to say Thank you.
Feb 24, 2022
The service was so good give me two hours and was in two
The service was so good give me two hours and was in two hours send me to my house at the lift back and for ,wash my car so is fix and clean now I’m so happy thank you Lehman hiunday
Feb 22, 2022
My experience was great.
My experience was great. This will be my 3rd hyundai. Thank you to Gregory and Francis for helping me get into my new car. They showered my family with great hospitality and they both were very professional. They also listen to what I wanted in my new car and help me get exactly what I was looking for.. I will definitely recommend my family to come back .
Wilka Bonhomme
Service Advisor
Sep 26, 2022
Great Customer Service, My car was serviced fast and
Great Customer Service, My car was serviced fast and well. I was provided details as to what all was performed on my car and expectations on when to return for my next service appointment.
Sep 22, 2022
Scheduled a week prior, and within two hours i was out.
Scheduled a week prior, and within two hours i was out. Really cant ask for more.
Sep 16, 2022
Buena atención, profesionales y muy amables.
Buena atención, profesionales y muy amables. Solo espere el tiempo acordado, el trabajo que hicieron fue de calidad.
Sep 15, 2022
Buen servicio de atención al cliente, empleados de buen
Buen servicio de atención al cliente, empleados de buen trato, excelente lugar para hacerse de su nuevo auto
Aug 26, 2022
Was great service and the team that is working at the
Was great service and the team that is working at the office was so good
Armando Lorenzo
Sales Consultant
Jun 21, 2022
The staff was incredibly helpful and worked quickly to
The staff was incredibly helpful and worked quickly to help us lease the vehicle we wanted. Just wish the dealership was a bit cleaner.
Jun 07, 2022
Exelente Servicio Me atendió David y Armando un trabajo
Exelente Servicio Me atendió David y Armando un trabajo impecable gracias, los recomiendo con la Familia
May 18, 2022
Un magnífico servicio y muy profesional su vendedor
Un magnífico servicio y muy profesional su vendedor Adrian Gonzalez que me atendió y el financista Armando Lorenzo, muy eficientes y profesionales
May 06, 2022
Muy buenas ofertas y la atención del personal
Muy buenas ofertas y la atención del personal espectacular en el especial el vendedor Adrián González excelente trabajador
May 01, 2022
Great service, kind workers, clear statements, excellent
Great service, kind workers, clear statements, excellent explanation about your options and your pros and contrast. Kevin was very nice and armando as well. At the service center we were treated with high quality
Enrique Castro
VIP Salesperson
Oct 20, 2022
Sales people are just out to sell a car .
Sales people are just out to sell a car . When you need them after ,pass you on to someone else. I think everyone should be trained in every aspect . When talking to a costumer should be 1 on 1 ,no need to talk on the phone when it rings. & By all means when you talk do not speak a different language. It's very disrespectful.
Oct 04, 2022
Omg he’s Amazing.
Omg he’s Amazing. I’ve brought 2 cars from him and he hasn’t let me down. He work with you. Most definitely referring him to family and friends.
Aug 31, 2022
Nicole was awesome.
Nicole was awesome. customer service is great. Nothing but the best. This is my second car that I have brought from William Lehman
Jul 03, 2022
Terrible delivery!
Terrible delivery! Totally unsatisfied with the staff Phone response nil.. I was lied to twice!
May 22, 2022
Did a buyout of my lease and all went very easy when the
Did a buyout of my lease and all went very easy when the time came to do so.
Gregory Major
Sales Consultant
Nov 20, 2022
Very responsive in putting together and completing the
Very responsive in putting together and completing the sale and purchase. Excellent follow through after sale to assist with set up and training on vehicle.
Oct 31, 2022
I had an incredible time there, everyone was very helpful
I had an incredible time there, everyone was very helpful and amazing experience there. Perfect
Oct 20, 2022
Major was a great sales person!
Major was a great sales person! He was very helpful, knowledgeable and patient. I will make sure to recommend him to everyone I know
Oct 04, 2022
Omg he’s Amazing.
Omg he’s Amazing. I’ve brought 2 cars from him and he hasn’t let me down. He work with you. Most definitely referring him to family and friends.
Sep 29, 2022
The dealer was very helpful and respectful to me and got
The dealer was very helpful and respectful to me and got me in my new car. Thank you. Mr Greg
Michael Santallana
Service Director
Oct 11, 2022
STILL WAITING.
STILL WAITING... for my 5yr / 50k service contract document that was purchased and paid in full over a weel ago on 10/04. It appears the concern for customers is not the same.
Oct 07, 2022
Clean Organize Respectful On time Helpful
Clean Organize Respectful On time Helpful Knowledgeable Refreshing Honesty Well trained Helpful Friendly Honesty Friendly
Oct 03, 2022
They damaged my vehicle and then pretended that they
They damaged my vehicle and then pretended that they didn’t. Even though we have before and after pictures, horrible experience which will cost me 1000 to repair, sick of these liars . If a mistake happens , that’s fine but don’t yell and get abrasive with customers. I didn’t even know Michael Santallana was a manager after he was yelling at me. I had to speak with about 5 guys at the same time trying to frustrate me, so I called the police and filled out a report so I will take this to court. It’s amazing this kind of aggressive service still exist as if there will be no solution. I don’t know these guys nor do I think they purposely damaged me genesis, but if your service dept made a mistake , simply fix it instead of acting like fake detectives and being rude. I won’t argue , look at the before and after picture, even rob realized the damaged but couldn’t speak up because the mag angers were being overbearing. Smh it’s not a perfect world but this is not how u treat people, I’ll never refer nor purchase another vehicle from these xxxxx again.
Sep 22, 2022
Very friendly and attentive staff.
Very friendly and attentive staff. Work done on time and ready as promised, My car was washed before I picked it up, which was a nice touch.
Sep 01, 2022
Inept.
Inept. I wouldn't let this guy work on a toy truck. He is the worst service advisor I have ever dekat with. I speak from experience. PLease pay heed to this warning - he will f-up your car.
Michael Angus
Business Development Consultant
Nov 05, 2022
Excellent service.
Excellent service. They were really helpful and resolved everything I needed. Highly recommended. Five stars
Sep 15, 2022
The personal was patient, honest and showed great
The personal was patient, honest and showed great professionalism and worked hard to get us the best price available
Sep 13, 2022
I k ow they are busy.
I k ow they are busy. UT it took six hours for A six month general maintanance.
Jun 24, 2022
Claudio was great and every one very nice and very help
Claudio was great and every one very nice and very help full including the lady who did our insurance
Jun 14, 2022
Mike was a great salesman and went the extra mile to help
Mike was a great salesman and went the extra mile to help me and answer all my questions. Experience was good.
Nestor Massani
Service Advisor
Nov 19, 2022
This dealerships service department is a total disaster.
This dealerships service department is a total disaster. I cannot get a manager to call me back to help me resolve my issue. Worst dealership I’ve ever dealt with.
Aug 31, 2022
The process took almost 2 weeks.
The process took almost 2 weeks. Although I was provided a rental ( which I had to stress the need for one) I was told a certain date the car was ready almost a week after that given date
Aug 30, 2022
Very good, the services is excellent.
Very good, the services is excellent. attention was quick I will keep visiting for my maintenance
Aug 27, 2022
Nester was very helpful and knowledgeable and friendly.
Nester was very helpful and knowledgeable and friendly. I was in and out pretty quick.
Aug 18, 2022
My car was kept in service for over a week with no
My car was kept in service for over a week with no update. I had to call to find out the delay which could have been resolved earlier.
Anthony Sanchez
Sales Manager
Aug 30, 2022
Dealership’s service department is woefully
Dealership’s service department is woefully unprofessional and lacks even the most basic concepts of customer service. Telephone system is impossible to navigate, can never call in for information, and many service advisors fail to keep customers informed.
Aug 08, 2022
My first time purchasing a Hyundai and I recommended
My first time purchasing a Hyundai and I recommended everyone I came in contact with to buy one and go to Lehman. Nicole Fullerton was the best sales agent I’ve ever worked with. There were no surprises. She explained everything step my step. They were able to get me in my dream car with affordable payments thanks you all so much!!
Jul 03, 2022
Terrible delivery!
Terrible delivery! Totally unsatisfied with the staff Phone response nil.. I was lied to twice!
Jun 28, 2022
They worked me for a reliable price Thanks they worked
They worked me for a reliable price Thanks they worked with me for the fair price
Jun 23, 2022
Todos son muy atentos.
Todos son muy atentos. Me sentí muy bien atendida y trataron de satisfacerme. Salí contenta
Davian Bell
F&I Manager
Oct 05, 2022
Friendly and Courteous.
Friendly and Courteous. Very knowledgeable Very patient with me. Answer any I asked regarding my car
Sep 21, 2022
Hyundai Dealership has a friendly, competent and
Hyundai Dealership has a friendly, competent and professional staff. There is always some to find out if you are being helped and is willing to help.. It's just very comfortable to do business at Lehman Hyundai
Aug 28, 2022
The place is beautifully clean, the sales people are
The place is beautifully clean, the sales people are professional and knowledgeable. They will answer any questions that you may have.
Aug 12, 2022
They were very helpful.
They were very helpful. Anthony made sure I ended up with close to what I expected.
Jun 05, 2022
High markups (price gouging) with pushy and rude staff.
High markups (price gouging) with pushy and rude staff. My salesman's father also worked at the dealership, and pulled my salesman (the son) outside to ask him why he hasn't sold me the car yet and to tell him to be more pushy on me and make me buy the car, all where I could hear them. A second salesman also came into the office without introducing himself pushing me to overpay their outrageous dealer markup on a car. They also gave me incorrect information on Hyundai's 3 year/36,000 mile complementary service, saying it's unlimited servicing, when it is clearly not. One of the worst dealership experiences I've had.
Erik Godston
Finance Director
Nov 14, 2022
Although the sales team was great Having to go in person
Although the sales team was great Having to go in person and spend 5 hours to buy a car and as always surprises extras is NOT a nice experience.Dealers are still in pre history of sales and the whole process is full of BS and deceiving tatics.Everybody that I know hates to buy a car because of that.I had lived in many coutries all around the world and nowere buying a car is such a bad experience as in the US, your process transform what would be a great day ( new car) in the worst possible.
Nov 05, 2022
I was very pleased with my experience.
I was very pleased with my experience. Kevin was amazing and extremely customer service oriented. I would definitely recommend him and the dealership to everyone!!
Oct 19, 2022
Yanire was very attentive and helpful.
Yanire was very attentive and helpful. She followed up after sale to make sure I was happy. She helped set up my myhyundai account. Very happy with experience
Oct 04, 2022
SHAWN SULLIVAN made my experience of buying a car at
SHAWN SULLIVAN made my experience of buying a car at lehman very smooth, enjoyable and excellent. Awesome sales person!.
Sep 24, 2022
I'd love the dealership the staff that was very kind they
I'd love the dealership the staff that was very kind they work very hard to help you and assist you in whatever the situation you're in they willing to work with you I walked in there without nothing and I came out with a new car and I want to thank them they're awesome
Dawn Pallochick
Service Concierge
Oct 04, 2022
They gave me really bad service Charging me for nothing,
They gave me really bad service Charging me for nothing, and taken a lot of time for just to scan the car, disappointed
Sep 21, 2022
In for an oil change with a new car , two days later
In for an oil change with a new car , two days later engine and oil lights on board engine making horrible noise. Send car back find out after several calls i made i found out they changing oil pump is broken . They could not help me with ride and either to collect my belongings from the car. Not sure at this point if car is safe no one said anything tried to contact management no one calls back or answer my emails.
Aug 25, 2022
Customer service sucks and they did not initially solve
Customer service sucks and they did not initially solve the problem and they did not even bother to try going the extra mile this place is garbage!!!!!!!!
Aug 20, 2022
They must be understaffed.
They must be understaffed. The reason they said it was going to take almost a week to get a diagnostic on my vehicle was because they had too many cars to service. Also, they forgot to give me a call back for an update on my vehicle within the time frame promised because it became too busy and then the person went to lunch.
Aug 17, 2022
Good service, good waiting area, arriving area for
Good service, good waiting area, arriving area for scheduled service is convenient, enough parking for clients. People there are friendly and, what most important, they do their job at the best. There was a problem to reach my manager over the phone, but he did his excellent job in the time.
Jerry Joseph
Delivery Liason
Nov 23, 2022
Very nice and professional,show me around,insurances
Very nice and professional,show me around,insurances person was very nice and professional overall very hospitality
Oct 20, 2022
Major was a great sales person!
Major was a great sales person! He was very helpful, knowledgeable and patient. I will make sure to recommend him to everyone I know
Oct 05, 2022
My dealership of choice for over 12 years.
My dealership of choice for over 12 years. Gotten cars for myself and my family.
Oct 05, 2022
Attentive and service driven.
Attentive and service driven. Highly recommend. Carol and Joseph were both class acts. Two Thumbs
Oct 04, 2022
SHAWN SULLIVAN made my experience of buying a car at
SHAWN SULLIVAN made my experience of buying a car at lehman very smooth, enjoyable and excellent. Awesome sales person!.
Claudio Alfidi
Sales Consultant
Nov 05, 2022
Excellent and courteous sales rep.
Excellent and courteous sales rep. Enormous inventory....I was very satisfied and so was the missus would recommend my friends.
Nov 05, 2022
Excellent service.
Excellent service. They were really helpful and resolved everything I needed. Highly recommended. Five stars
Oct 19, 2022
Execelente servicio, responsables y puntuales!
Execelente servicio, responsables y puntuales! Siempre tratando de darle lo mejor a su cliente y hacerlo feliz y cómodos
Oct 05, 2022
My dealership of choice for over 12 years.
My dealership of choice for over 12 years. Gotten cars for myself and my family.
Oct 05, 2022
Customer service was great.
Customer service was great. I was able to leave with the money perfect car and a great price.
Luis Rodriguez
F&I Manager
Sep 18, 2022
Friendly and helpful from the moment we walked in.
Friendly and helpful from the moment we walked in. We were interested in purchasing a new car after 15 years of driving the same car, so it was a big decision and I was treated like family.
Jun 24, 2022
Claudio was great and every one very nice and very help
Claudio was great and every one very nice and very help full including the lady who did our insurance
Mar 04, 2022
Excellent dealership.
Excellent dealership. They made it easy to make a deal and purchase my car. I actually came over from another Subaru dealership because they were less interested in making an effort. My sales person Luis Gonzalez made it very easy to purchase the car that I wanted. Very friendly and easy to work with. I will definitely be leasing my next car with Luis.
Dec 16, 2021
Diego was an excellent vendor and helped me find my dream...
Diego was an excellent vendor and helped me find my dream car. He answered all my questions in a polite manner and directed me to my best fit.
Nov 24, 2021
The sales staff are very professional knowledgeable and...
The sales staff are very professional knowledgeable and pleasant to work with in particular the Subaru salesman Patrick McCloskey is superb I’ve had multiple cars in my lifetime and the test drive with Patrick was the test drive of a lifetime he made sure that we experienced just how fabulous the Subaru handles bumps in rough terrain
Robert Ruiz
F&I Manager
Aug 26, 2022
Omar and Robert provided professional and efficient
Omar and Robert provided professional and efficient service throughout our transaction. Happy with our new car purchase
Aug 11, 2022
i cant get a license plate for my car, nobody follows up,
i cant get a license plate for my car, nobody follows up, nobody answers the phone. When you call you go into a loop and eventually they hang up. They are really good with follow up when they want you to buy the car but radio silence once they got my money. if i would have known service would be so crappy i would have ordered a car from another dealer and waited. Sales person was very nice and trying to help but the rest of the company is terrible. I guess they don't car about clients. I'll make sure the service goes to another Hyundai dealer rather let them make the money than give another penny to Lehman.
Jul 07, 2022
Awesome customer service from sales team and really
Awesome customer service from sales team and really knowledgeable about products, very good finance team as well!
Jun 23, 2022
Todos son muy atentos.
Todos son muy atentos. Me sentí muy bien atendida y trataron de satisfacerme. Salí contenta
Jun 21, 2022
Great customer service.
Great customer service. Sales man was very helpful and great attention to detail. Finance team was awesome in taking care of all our concerns.
Yanire Castro
Salesperson
Nov 10, 2022
It was a very smooth process and yanire was able to
It was a very smooth process and yanire was able to accommodate me with a car and color that I wanted while keeping me within my budget.
Oct 26, 2022
She is not as knowledgeable about the car and the inside
She is not as knowledgeable about the car and the inside what comes with it
Oct 19, 2022
Yanire was very attentive and helpful.
Yanire was very attentive and helpful. She followed up after sale to make sure I was happy. She helped set up my myhyundai account. Very happy with experience
Oct 14, 2022
Muy buena atención y trato para resolver cualquier
Muy buena atención y trato para resolver cualquier problema que pueda surgir y mucho calor humano
Oct 04, 2022
Great prices, clear and clean process throughout.
Great prices, clear and clean process throughout. Yanire is great to work with on selecting my new car.
Justin Crato
Body Shop Writer
Aug 26, 2022
Very professional , quick, and took care of my car needs,
Very professional , quick, and took care of my car needs, The service was great. ... Great auto service. ...
Aug 26, 2022
Was great service and the team that is working at the
Was great service and the team that is working at the office was so good
Aug 25, 2022
Very professional I'm very happy with the service, thank
Very professional I'm very happy with the service, thank you for the amazing service
Jul 05, 2022
At that dealership, the service is great from the office
At that dealership, the service is great from the office guys to the floor guys. They take great care of their customers and then they do their best to their customers' satisfaction.
Jun 23, 2022
Professional, polite, kept me informed, work was competed
Professional, polite, kept me informed, work was competed as promised. Easy check in/ out process.
Kevin Rodriguez
Sales Consultant
Nov 05, 2022
I was very pleased with my experience.
I was very pleased with my experience. Kevin was amazing and extremely customer service oriented. I would definitely recommend him and the dealership to everyone!!
Nov 05, 2022
Excellent service.
Excellent service. They were really helpful and resolved everything I needed. Highly recommended. Five stars
Sep 19, 2022
Great service here, everyone was very helpful &
Great service here, everyone was very helpful & determined to make sure the customer was satisfied
Sep 05, 2022
Nicole and Kevin were great, got me in and out of the
Nicole and Kevin were great, got me in and out of the dealership and my son loves his new.
Aug 07, 2022
I was looking for an specific Hyundai palisade model XRT.
I was looking for an specific Hyundai palisade model XRT. Lehman didn’t have it at the moment. However, Javon and Kevin Rodriguez did their best to find me the model and color of my preference. Their customer service , knowledge of the product , patient and understanding make my day special and an easy process. I will definitely shop first at Lehman in the future when I’m ready for another SUV. Thank you both. Great people.