Staff
Service
Santiago Roldan
Service Writer
Cristobal Vidal
Service Writer
Nestor Massani
Service Advisor
Dawn Pallochick
Service Concierge
Dewis Avila
Service Advisor
Andrew Ellis
Service Advisor
Rocio Munoz
Service Advisor
Brandon Palmer
Service Advisor
Heidy Rodriguez
Express Lube Advisor
Finance
Santiago Garzon
F & I Manager
Davian Bell
F&I Manager
Robert Ruiz
F&I Manager
John Salazar
F & I Manager
Lusi Frometa
F & I Manager
Vinood Sinanan
F & I Manager
Sales
Gregory Major
Sales Representative
Yanire Castro
Sales Representative
D'nique Miller
Assistant Sales Manager
James Neely
Sales Representative
Carol Lukas
Sales Representative
David Torres Batlle
Sales Representative
Ileana Garcia
Salesperson
Luis Baptista
Sales Consultant
Omar Ramierz
Sales Consultant
Aramis Serrano
Sales Representative
Chevoy Taylor
Sales Representative
Jose Conde
Sales Representative
Eddie Markarian
Used Vehicle Manager
Luis Padillatorres
Sales Representative
Meshy Btitton
Sales Representative
Daniel Jimenez
Internal Service Advisor
Ileana Martinez
Sales Representative
Henrique Jean
Sales Representative
Eunice Munoz Rodriguez
Sales Representative
Felipe Paz
Sales Representative
Management
Neela Ahmadzai
Customer Relations Manager
Parts
Jose Alfonso
Parts Director
Alan Walker
Parts Advisor
Mario Pinzon
Parts Sales Associate
Alberto Salazar
Parts Sales Associate
Administration
Takia McKeller
Customer Service Representative
Santiago Roldan
Service Writer
Jun 28, 2023
Dealership was awesome when Mr.
Dealership was awesome when Mr. Lehman was the owner once Lydia got a hold of it it’s not how services used to be very disappointing every day there’s a new person working every day. There’s a new advisor doesn’t feel well coming at all.
Jun 22, 2023
At Lehman Hyundai, Staff goes beyond call of duty in
At Lehman Hyundai, Staff goes beyond call of duty in order to guarantee customer satisfaction.
May 10, 2023
Great understanding and customer service.
Great understanding and customer service. Surprised of food offered and water while waiting. Everyone was kind.
Mar 29, 2023
Tengo buen tiempo atendiendo mis carros y la atención
Tengo buen tiempo atendiendo mis carros y la atención siempre ha sido de primera.-Amabilidad, rapidez y han mejorado mucho en el lavado de cortesía.
Feb 25, 2023
Been here three times for the same problem caused AFTER
Been here three times for the same problem caused AFTER an oil change. The fact that I’m denied a loaner car is unprofessional. I now have to sit for who knows how long for someone to tell me that the diagnostic showed nothing and to give me my car back all for it to happen again.
Santiago Garzon
F & I Manager
Sep 07, 2023
The entire experience from the beginning walking in until
The entire experience from the beginning walking in until walking out was really great. Seemed like everyone involved really cared about making the entire process as easy as possible and they all succeeded
Jun 22, 2023
At Lehman Hyundai, Staff goes beyond call of duty in
At Lehman Hyundai, Staff goes beyond call of duty in order to guarantee customer satisfaction.
Jun 22, 2023
This dealership is great!
This dealership is great! Carol was extremely attentive and helpful! She took the time to listen to our preferences and showed us everything they had.
Jun 17, 2023
The sales person Aramis was really informative and
The sales person Aramis was really informative and helpful during the selection of the car.
Jun 14, 2023
Great experiencia meshy and santiago were amazing.
Great experiencia meshy and santiago were amazing.im happy with my car and with the service ive got .
Gregory Major
Sales Representative
Sep 27, 2023
Carol my sales representative was great.
Carol my sales representative was great. She was very informative and not pushy. Great experience
Sep 22, 2023
Mr majors was great sales person very patient overall we
Mr majors was great sales person very patient overall we make sure we left with an smile thank you so much
Sep 18, 2023
He was very helpful.
He was very helpful. I would recommend him to everyone! Great person to have on your team
Sep 16, 2023
I had the most amazing experience from the time I arrived
I had the most amazing experience from the time I arrived until I left. Greg was absolutely the best. In the past I have felt like my keys were taken and I had been kidnapped for a painstaking amount of time with no end result. Not the case this time. Greg was honest, upfront and so easy to deal with. I will go back for my next vehicle—but I don’t know when that will be! I love this one too much 😊!
Aug 05, 2023
Ok, It's closer to where I live, in order to shop for a
Ok, It's closer to where I live, in order to shop for a car. Nothing so special.
Cristobal Vidal
Service Writer
Oct 07, 2022
Clean Organize Respectful On time Helpful
Clean Organize Respectful On time Helpful Knowledgeable Refreshing Honesty Well trained Helpful Friendly Honesty Friendly
Oct 03, 2022
They damaged my vehicle and then pretended that they
They damaged my vehicle and then pretended that they didn’t. Even though we have before and after pictures, horrible experience which will cost me 1000 to repair, sick of these liars . If a mistake happens , that’s fine but don’t yell and get abrasive with customers. I didn’t even know Michael Santallana was a manager after he was yelling at me. I had to speak with about 5 guys at the same time trying to frustrate me, so I called the police and filled out a report so I will take this to court. It’s amazing this kind of aggressive service still exist as if there will be no solution. I don’t know these guys nor do I think they purposely damaged me genesis, but if your service dept made a mistake , simply fix it instead of acting like fake detectives and being rude. I won’t argue , look at the before and after picture, even rob realized the damaged but couldn’t speak up because the mag angers were being overbearing. Smh it’s not a perfect world but this is not how u treat people, I’ll never refer nor purchase another vehicle from these xxxxx again.
Sep 22, 2022
Very friendly and attentive staff.
Very friendly and attentive staff. Work done on time and ready as promised, My car was washed before I picked it up, which was a nice touch.
Sep 18, 2022
They where very friendly They explain exactly what was
They where very friendly They explain exactly what was wrong with the car They keep me informed about the progression Of the repairs
Aug 30, 2022
The absolute worst service department ever!
The absolute worst service department ever! I will never return for anything. The utter lack of communication and complete disregard for a customer’s time was unreal. Service Advisor Evelio Martinez was always too busy or just never returned a call as promised. Service Advisor/“Assistant Manager” Cristobal Vidal claimed that the system used to create quotes had been down but he was magically able to produce a price for the work that needed to be done manually after I had been requesting this for a week. My car was there for 10 days without a WRITTEN explanation of what the diagnostic test revealed or even a WRITTEN quote of the work that need to done to fix the problems. I would give a zero rating if I could.
Yanire Castro
Sales Representative
Aug 12, 2023
Yanire is very kind and polite!
Yanire is very kind and polite! She is excellent salesperson, I recommend this lady for my friends 👏🏻👏🏻
Jul 18, 2023
I signed a lease for a Tucson, the dealership cancelled
I signed a lease for a Tucson, the dealership cancelled the lease and told me they were going to cancel with Hyundai Financial. They never cancelled. I ended up without a car, with collection letters and damaged my credit. I call Hyundai Finance and they tell me the dealership didn't cancel. I went to the dealership and they insist they cancelled it. Meanwhile I keep getting letters and calls from collectors
Jul 06, 2023
Yanire was great to work with , I love let everything my
Yanire was great to work with , I love let everything my experience was great . Highly recommended
Jul 05, 2023
I was happy to purchase another car from you, but I was
I was happy to purchase another car from you, but I was not pleased with a few things that perhaps did not matter with you guys. I was very clear of the color I wanted my new vehicle, (the same gray of my old car). I was not surprised when I was told that they found a flaw with the new car when it was getting cleaned. REALLY?!! I didn't say anything but I knew better. Also, I was paying more than my monthly payments and was not surprised when my monthly payments was going to be more than the $450. I was trying to pay. I think when trying to work out a plan that supposedly work out for the betterment of everyone, there is a little thing called honesty. ..
Jun 22, 2023
At Lehman Hyundai, Staff goes beyond call of duty in
At Lehman Hyundai, Staff goes beyond call of duty in order to guarantee customer satisfaction.
Nestor Massani
Service Advisor
Mar 18, 2023
I had my issues with your service department and ad of
I had my issues with your service department and ad of today it has not been resolved I did a survey already and apparently it didn’t go through. Other wise the two people I have 5 stars was great the service department a negative 0
Dec 18, 2022
I made an appointment to purchase my lease.
I made an appointment to purchase my lease. I had done all the necessary steps to purchase the lease. Upon arrival at 11am , they did not know who i was or why i was there. A sales rep started to do the paperwork again after an hour or so of waiting. He said he would give it to the finance department. we were in disagreement about all the additional fees . We waited for an hour or so and no one called us in to finalize the purchase. I saw the sales rep and asked him how much longer do we have to wait. he said I thought you were finished. he went to investigate what happened and came back to tell me that the finance guy was not feeling well so he went home and did not inform anyone and the paperwork was sitting on his desk. Eventually they gave the paperwork to a finance rep in the Subaru dept to complete. We were there until 3.30pm. This experience of unprofessionalism and indifference of this dealer is not acceptable. I will never purchase a car from this dealer. Beware of all the promotions they send you , when you call to ask questions about the promotion they give you a lame excuse and try to sell you something else....!!!
Nov 19, 2022
This dealerships service department is a total disaster.
This dealerships service department is a total disaster. I cannot get a manager to call me back to help me resolve my issue. Worst dealership I’ve ever dealt with.
Aug 31, 2022
The process took almost 2 weeks.
The process took almost 2 weeks. Although I was provided a rental ( which I had to stress the need for one) I was told a certain date the car was ready almost a week after that given date
Aug 30, 2022
Very good, the services is excellent.
Very good, the services is excellent. attention was quick I will keep visiting for my maintenance
Dawn Pallochick
Service Concierge
Jun 27, 2023
They should have better communication in the service
They should have better communication in the service dept, finally I waited 18 days no AC in Florida got there and was told there's a misunderstanding with your appt.I refused to leave I had all communication with phone calls, text and confirmation,with appt & loaner finally they took my car,but no loaner refused to leave without one!! I told them call Neela and tell her I want her car !! They got me a loaner 😂 I think 18 days no AC is absolutely unacceptable. My SUV is 3 yrs old with 5400 miles.They need to do better.Thank God for Andrew he stepped up and helped me.Dawn in the service dept is not a people person!! Neela was great
Jun 22, 2023
At Lehman Hyundai, Staff goes beyond call of duty in
At Lehman Hyundai, Staff goes beyond call of duty in order to guarantee customer satisfaction.
Mar 04, 2023
Beware!
Beware! I could not have had a worse experience and it's not over! I had an appointment on 2/14/23 related to 2 recall notices for my Santa Fe. The "check engine" light was also on and the service rep noted it (on paper but not in the computer). I waited for a loaner but it never came so after 2 hours they called a Lyft. The next day when I called I was told the car was ready. I got dropped off the following day (2/16) by my wife who left (since my car was "ready"). After a 20-30 minute wait they pulled up my car. I was told that my service rep (Sam) was at lunch so they would email me the receipt. When I got in the car the "check engine" light was still on, so they took it back to investigate. An hour later I was told it appeared NONE of the work was done (not even the 2 recall notices!!). I was promised a loaner but 90 minutes later (after 3 1/2 hours of waiting) they said none were available and again I was called a Lyft. I ended up renting a car from Avis for $300 that weekend. I was called on 2/22 that the car was ready and went to get it the following day 2/23. The rep (manager) named Dawn recognized me (I suppose from being there 4 times in a 9 day period) and I explained the history to her. She was apologetic and said she would have the car brought immediately and personally would make sure the "check engine" light (and recall) work was done. To her credit, she was standing next to me when I got in the driver's seat to make sure all was good. I told her "You're not gonna believe it, but the check engine light is still on." She saw for herself, apologized again, and she said would get the bottom of things -and get me a loaner so I could be on my way. Sam was there too and also promised me a loaner. In the meantime, a tech supervisor named Allen attempted to trouble shoot the issue right there in the service driveway with the computer hooked up. He got the check engine light to turn off. He then showed me the oil level was "super low" (5 quarts) and maybe that was related. I told him the service tech had noted low oil level also so why wouldn't they address that before call me that the car was ready? I asked him to do the oil change right then since I had had such a bad experience so far. He said no they couldn't. When I got in to leave, the check engine light was now flashing! Allan said he's not seen that before. I finally got a loaner but it took more than 2 hours. On 2/27 my "new" service rep Santiago called and told me the car needs 3 new fuel injectors, new spark plugs, and a fuel system flush for $2,300. (1) This is major engine work for a car with 63,500 miles - conveniently 3,500 miles out of warranty (2) When Allan hooked up the computer (in front of me) he said nothing about any diagnostic codes related to fuel injectors and (3) I asked Santiago why the car would lose 5-6 quarts of oil and if that issue had been addressed? Because it's either an oil leak or the engine is burning copious amounts of oil. (Basic research shows synthetic oils can go 5-10k miles before replacement.) Santiago was going to look into this "oil" issue and get back to me. That was early on 2/27. I called him at 5 pm the same day and left a message. I called 2/28 around 4-5 pm and left a message. I called 11 am on 3/2 and left a message. I called both Santiago and Chris Vidal the service manager at 11 am on 3/3 and left messages. I called both again today (Saturday) at 11 am and 4 pm and left messages. All messages were voicemail. Here I sit, 19 days after bringing the car in, with no diagnosis as to why my car was so low on oil, and whether that was related to the "check engine" light or (alleged) ultimate diagnosis of (3 of 6) bad fuel injectors. At this point, I'm just looking for a return call so I can decide what to do. I would estimate I was in the service department waiting room a total of 12 hours over my 3 or 4 trips there, which doesn't count my next trip there.
Mar 02, 2023
I had to trade in my 2020 Elantra under distress I was
I had to trade in my 2020 Elantra under distress I was having many issues with the car which should not had the issues being it was a 3 year old car. I did all the maintenance in time so I do belong the car was a lemon in the beginning and I don’t believe it was inspected properly. I now have a 2023 Elantra in which I’m starting all over with new car payments and at the senior citizen age I am I didn’t want to be forced to get another car. Im scheduled to retire next year and I wanted to be half way done with payments. I found a lot of loop holes in the service department in which I’m not a happy customer. Over all I believe the dealership has its issues and need to be fixed to be a better dealership. I can go on and on but I’m going to stop here. I don’t believe I will get any feedback on my issues so I thank the company for allowing me to share the little experience on here.
Oct 04, 2022
They gave me really bad service Charging me for nothing,
They gave me really bad service Charging me for nothing, and taken a lot of time for just to scan the car, disappointed
Davian Bell
F&I Manager
Sep 02, 2023
Davian was super helpful, knowledgeable and returned my
Davian was super helpful, knowledgeable and returned my calls promptly. Luis in finance was very efficient and made the leasing process very easy. Overall, excellent experience.
Jun 23, 2023
Very thorough about explaining the prices of the vehicle
Very thorough about explaining the prices of the vehicle and very diligent about getting the best deal
Jun 04, 2023
Got the car I wanted with the deal I wanted friendly
Got the car I wanted with the deal I wanted friendly people fast service thank you
Oct 05, 2022
Friendly and Courteous.
Friendly and Courteous. Very knowledgeable Very patient with me. Answer any I asked regarding my car
Sep 21, 2022
Hyundai Dealership has a friendly, competent and
Hyundai Dealership has a friendly, competent and professional staff. There is always some to find out if you are being helped and is willing to help.. It's just very comfortable to do business at Lehman Hyundai
Neela Ahmadzai
Customer Relations Manager
Sep 18, 2023
worst customer service dealer in south florida, the
worst customer service dealer in south florida, the incompetence of this dealer cannot be beat, congratulations
Sep 07, 2023
Had a few issues regarding retrieving my title to my
Had a few issues regarding retrieving my title to my vehicle, after numerous attempts of unsuccessfully being able to reach the dealership. I was able to get a hold of the customer relations manager, Neela. As soon as I got her on the phone, I realize that I was a great hands. She is relentless she is definitely for the customer. I can only imagine how busy she is and how many customers she deals with on a daily basis I give her kudos for dealing with some tough people out there, especially myself I wasn’t easy on her. But at the end of the day she came through and she doesn’t deserve anything less than five stars.
Sep 07, 2023
My mother and I have been going to a Lehman Hyundai
My mother and I have been going to a Lehman Hyundai Genesis service center for the past year. I was literally about to give up on their poor quality of service until one day I received a phone call from Neela. Not only was she able to promptly assist me and my mother, but also went above and beyond to make sure that we were taken care of. Anytime I want to go to the dealership I reach out to her directly and she takes care of everything for us. Such an easy smooth process. I wish everyone had work ethics like she does.
Sep 07, 2023
The entire experience from the beginning walking in until
The entire experience from the beginning walking in until walking out was really great. Seemed like everyone involved really cared about making the entire process as easy as possible and they all succeeded
Sep 07, 2023
I’ve had a few service issues in the past, and didn’t
I’ve had a few service issues in the past, and didn’t really receive much assistance from the old management. But it seems to me that Neela ahmadzai the customer relations manager for Lehman Hyundai Genesis genuinely cares about customers. She stayed on top of my request and concern. And kept myself and my wife updated throughout the whole process. She gave us a full free tank of gas and they complete detail. Due to lack of care of old management. I highly recommend the new service department that they have available. Great job.
Robert Ruiz
F&I Manager
Jun 24, 2023
Iliana is very professional and helpful.
Iliana is very professional and helpful. We went with our kid and everyone was very Nice and helpful while we we're buying they car.
May 04, 2023
Excelente servicio, la atención de la vendedora fue super
Excelente servicio, la atención de la vendedora fue super especial, supo explicarnos todos los detalles del carro. Quedamos super satisfechos
Feb 14, 2023
Excellent services, willing to work with you, listen to
Excellent services, willing to work with you, listen to your needs and expectations. Overall great job from all the staff.
Aug 26, 2022
Omar and Robert provided professional and efficient
Omar and Robert provided professional and efficient service throughout our transaction. Happy with our new car purchase
Aug 11, 2022
i cant get a license plate for my car, nobody follows up,
i cant get a license plate for my car, nobody follows up, nobody answers the phone. When you call you go into a loop and eventually they hang up. They are really good with follow up when they want you to buy the car but radio silence once they got my money. if i would have known service would be so crappy i would have ordered a car from another dealer and waited. Sales person was very nice and trying to help but the rest of the company is terrible. I guess they don't car about clients. I'll make sure the service goes to another Hyundai dealer rather let them make the money than give another penny to Lehman.
D'nique Miller
Assistant Sales Manager
Jul 03, 2023
Hi, i want to share my experience with driveway trade in
Hi, i want to share my experience with driveway trade in my Mazda cx-5 ce 2022 18400 miles with a ionic 5 SEL new. I live in south Florida and my closest dealer is Lehman Hyundai that I don’t recommend to anyone. They are thieves and i am gonna explain why. With driveway everything went smooth, 26700 for my trade in and difference with all the taxes fees and registration i had to give cash 11153 Usd. Someone call me and upload all the papers and pictures of the car that i was selling and after given 500 deposit the car locked. I choose to not deliver the car but to go to pick it up from the dealer. The next day the dealer called me and told me the car is ready and to come to fill up the papers and to pick it up. I choose ionic 5 mostly of the discounts that has right now. -9000 price adjustment and - 5000 until July 5. When i arrived at the dealer the person called me told me everything is alright except a mistake on the price that driveway didn’t know. The extra add on of the car that is cost 3099. And what is that add on ? Paint protection nitrogen and some other things i never asked for. So i say ok and and the lady went to wash the car and sent me to ign the papers. Now the guy from the finance told me that the girl made a mistake and the 3099 add on is 3999 Usd. So i just left. This is the reason Tesla sells like crazy and you see now so many ionic 5 on the parking lot. I complained to driveway and see what will happen. Far away for this dealer Lehman Hyundai in Miami Gardens.
May 22, 2023
My previous rating was only one star.
My previous rating was only one star. The review I left was poor and I felt like Lehman Hyundai did not value me as a customer. Ms. Neela reached out to me to amend the issue and fix it on Lehman Hyundais' behalf. Mrs. Neela listened and cared and for me fixed the issue. To me that's good customer service and appreciation for my business. So, YES, I will recommend friends and family doing business with Lehman Hyundai.
Oct 20, 2022
Sales people are just out to sell a car .
Sales people are just out to sell a car . When you need them after ,pass you on to someone else. I think everyone should be trained in every aspect . When talking to a costumer should be 1 on 1 ,no need to talk on the phone when it rings. & By all means when you talk do not speak a different language. It's very disrespectful.
Aug 17, 2022
Friendly and helpful staff.
Friendly and helpful staff. Good value for vehicles. Huge stock of vehicles. Great deal and financing rates.
Aug 11, 2022
Great group of guys thanks for all your help I love my
Great group of guys thanks for all your help I love my car its great
James Neely
Sales Representative
Sep 07, 2023
The entire experience from the beginning walking in until
The entire experience from the beginning walking in until walking out was really great. Seemed like everyone involved really cared about making the entire process as easy as possible and they all succeeded
Jul 18, 2023
I was pleasantly surprised people deal I was able to
I was pleasantly surprised people deal I was able to make. I would definitely drive four hours to buy another car down there. James was great to work with.
Jul 07, 2023
James Neely was great as well as the manager throughout
James Neely was great as well as the manager throughout the process of me finding a new car.
Jun 16, 2023
The y sold me xar with some earranty above an beyond that
The y sold me xar with some earranty above an beyond that overprice the car Financing really bad
Jun 13, 2023
Lehman Hyundai was a great experience.
Lehman Hyundai was a great experience. Great staff, deal, fast service. They felt like family. =)
John Salazar
F & I Manager
Sep 18, 2023
Excellent customer service with attention to detail and
Excellent customer service with attention to detail and to the customer needs and situation regarding financing.
Sep 07, 2023
Had a few issues regarding retrieving my title to my
Had a few issues regarding retrieving my title to my vehicle, after numerous attempts of unsuccessfully being able to reach the dealership. I was able to get a hold of the customer relations manager, Neela. As soon as I got her on the phone, I realize that I was a great hands. She is relentless she is definitely for the customer. I can only imagine how busy she is and how many customers she deals with on a daily basis I give her kudos for dealing with some tough people out there, especially myself I wasn’t easy on her. But at the end of the day she came through and she doesn’t deserve anything less than five stars.
Sep 01, 2023
They were very respectful and they took the time to
They were very respectful and they took the time to listen to us and our needs... the negotiation went smooth, and we ended up with a new lease in almost no time...
Aug 26, 2023
Great costumer service from every person that help me
Great costumer service from every person that help me with the car. Would recommend for sure. .
Aug 12, 2023
Yanire is very kind and polite!
Yanire is very kind and polite! She is excellent salesperson, I recommend this lady for my friends 👏🏻👏🏻
Carol Lukas
Sales Representative
Sep 27, 2023
Carol my sales representative was great.
Carol my sales representative was great. She was very informative and not pushy. Great experience
Sep 04, 2023
The service at Lehman Hyundai was fraudulent, misleading,
The service at Lehman Hyundai was fraudulent, misleading, reported falsely to CarFax. The work was NEVER PERFORMED on my used vehicle that I purchased from them. On the service report they stated that they used an STPS3614 branded oil filter but took my vehicle to Gary Yeomans Ford in Daytona when the oil maintenance light came back on, less than a 1,000 miles from service and they took out a Ford Branded filter not the STPS3614 that they said they did. They also jeopardized my safety by stating that the vehicle had been fully serviced and it was in critical need of brake fluid flush because it was filled with contaminents and dirt. Brought it up to the dealerships attention and they told me that they do not report to CarFax. Like really? I have the report of it right here. DO NOT TRUST THEM!!! They have no problem charging you and not doing the work. #scammers #fraudsters @Hyundai
Aug 26, 2023
Great costumer service from every person that help me
Great costumer service from every person that help me with the car. Would recommend for sure. .
Aug 05, 2023
We had a great Car buying experience even with financing.
We had a great Car buying experience even with financing. Both Carol and Luis Frometa were great with their customer service. Very pleased with the seamless process.
Jul 30, 2023
Muy buena atencion, excelente servicio, la vendedora es
Muy buena atencion, excelente servicio, la vendedora es extremadamente atenta, nos ofrecieron muy buen precio
David Torres Batlle
Sales Representative
Sep 21, 2023
I appreciate the time and patience with my dealer with
I appreciate the time and patience with my dealer with closing on changing vehicles. I was really happy with outcome.
Sep 01, 2023
They were very respectful and they took the time to
They were very respectful and they took the time to listen to us and our needs... the negotiation went smooth, and we ended up with a new lease in almost no time...
Aug 03, 2023
Went there for specific vehicle but they couldn't find
Went there for specific vehicle but they couldn't find the key. Spotted another, and ended up buying it. Very uncomfortable room, no water. They applied every single trick in regards of building price of that vehicle and at the same time downgrading my trade in. Finance guy missed to mention that they will not pay off my car ,probably till they sell it . It took almost 30 days. The day after my battery was dead. Couldn't get anyone on the phone especially David. AAA guy said buttery is almost dead. Dealership wanted me to bring car do they can replace battery free of charge. But it can not start so they said it will cost me more then $500 To tow it. The most deceiving dealership I have ever dealt. The worst thing is, you can not get anybody on the phone unless you are interested to buy. Disgusting
Jul 15, 2023
Davis Torres my salesman provided excellent customer
Davis Torres my salesman provided excellent customer service. He was very patient and informative. After leasing the vehicle he reached out to be sure all was good and to see if I needed anything. I told him I was having a problem with the cell phone start the car app and he sent me a link and instructions in a very timely manner. The entire team at the dealership was pleasant and accommodating.
Jul 09, 2023
Excellent service.
Excellent service. If it wasn't for David, I would've stepped in a car. He looked out for me. My needs what I could afford to pay and made feel welcome. I believe is a difference maker, and an excellent employee. Thank you again for your service for looking out for me..
Ileana Garcia
Salesperson
Jun 24, 2023
Iliana is very professional and helpful.
Iliana is very professional and helpful. We went with our kid and everyone was very Nice and helpful while we we're buying they car.
Apr 02, 2023
The staff was pleasant and tried their best to work with
The staff was pleasant and tried their best to work with me on renewing my lease
Feb 24, 2023
Good service, we found the car we wanted at a good price
Good service, we found the car we wanted at a good price and the transaction was done quickly
Sep 04, 2022
The saler Iliana is the best employee and this place is
The saler Iliana is the best employee and this place is the best experience in buying new cars
Sep 02, 2022
The service was perfect and feel very satisfied with
The service was perfect and feel very satisfied with every thing. Thank you so much
Luis Baptista
Sales Consultant
Jul 01, 2023
I didn't have a lot of time so I was very pleased that
I didn't have a lot of time so I was very pleased that the entire process took less than 2 hours! Thank you for the excellent customer service in the showroom as well!
Apr 04, 2023
I felt very comfortable in your dillership.
I felt very comfortable in your dillership. Stuff is very knowledgeable,friendly and professional. Wlill definitely recommend you to my friends
Feb 23, 2023
Luis was the one who helped me get a car.
Luis was the one who helped me get a car. He was absolutely wonderful and very helpful and of many dealerships actually made my experience good
Jan 27, 2023
A very good service and its nice dealer I recommend this
A very good service and its nice dealer I recommend this dealer to everybody and to my friends.
Jan 14, 2023
The entire process was difficult and painful.
The entire process was difficult and painful. The people we worked with provided us with inaccurate information about our trade-in vehicle and tried to tell us that we would need to pay the difference between our residual value and the car’s current market value in order to get out of our lease. I called my financial institution and they admitted that this was wrong and a wild suggestion. We almost closed the deal and were in the process of signing papers when some other financial manager decided we couldn’t move forward because they hadn’t received the sale price from the bank, since they were closed. This would have been fine if they had told us that from the start, rather than after we had already been there for hours and thought we were about to leave with a car. There were more frustrating moments with poor communication and misinformation. All together a terrible experience with ill informed sales people.
Lusi Frometa
F & I Manager
Sep 02, 2023
Davian was super helpful, knowledgeable and returned my
Davian was super helpful, knowledgeable and returned my calls promptly. Luis in finance was very efficient and made the leasing process very easy. Overall, excellent experience.
Aug 23, 2023
Luis Padilla Torres was my sales person.
Luis Padilla Torres was my sales person. I highly recommend him. He is a true gentleman and was very patient. And Luis in financing was the best also. He explained everything and wasn’t pushy. And best of all I love my mini van
Aug 05, 2023
We had a great Car buying experience even with financing.
We had a great Car buying experience even with financing. Both Carol and Luis Frometa were great with their customer service. Very pleased with the seamless process.
Jul 30, 2023
On July 5, 2023, I purchased my 2021 Hyundai Elantra from
On July 5, 2023, I purchased my 2021 Hyundai Elantra from Lehman Hyundai, located at 21400 NW 2ND AVE, Miami Gardens, FL 33169. Regrettably, on the same day of purchase, while salesman Luis Torres drove and I rode as a passenger to the gas station, we discovered that the air conditioner was not functioning properly. Luis Torres assured me that this issue would be addressed immediately. In good faith, I promptly reported the problem to the Lehman Hyundai service center. On July 6, 2023, I returned to the dealership, where I sat in the office with Luis Torres while the service center filled the car with dyed Freon in an attempt to resolve the air conditioning problem. I was also told to inform them if the air conditioning stopped working again. Unfortunately, this temporary solution proved ineffective, as the dyed Freon only lasted about a week before it started seeping out of the vents, causing the air conditioner to stop working entirely. This left me in an uncomfortable and unsafe position, especially given the scorching hot weather conditions prevalent in south Florida. In my quest for a resolution, I reached out to Luis Torres on July 17, 2023, seeking further assistance. However, he assured me he would get back to me, and since then, he has not answered any of my calls or provided any support. This prolonged and unresolved air conditioning issue has significantly disrupted my daily routine, affecting both my personal and professional life. Driving without a functional air conditioner in such extreme weather conditions poses risks to my well-being. During the vehicle purchase process, I was promised by Luis Torres that any necessary repairs would be addressed promptly, and I would be provided with a loaner vehicle to minimize any inconvenience. However, these commitments have been left unfulfilled, leaving me without a satisfactory resolution and without any assistance in the form of a loaner vehicle. As a valued customer, I have always admired Hyundai for its commitment to quality and customer satisfaction. However, this unfortunate experience has eroded my confidence in the brand's dedication to after-sales support.
Jul 30, 2023
Muy buena atencion, excelente servicio, la vendedora es
Muy buena atencion, excelente servicio, la vendedora es extremadamente atenta, nos ofrecieron muy buen precio
Omar Ramierz
Sales Consultant
Feb 14, 2023
Mario and Omar were very profesional and attentive to
Mario and Omar were very profesional and attentive to details, thanks so much for everything. Great experiencez
Dec 28, 2022
Sales reps are rude, unprofessional, and do not value the
Sales reps are rude, unprofessional, and do not value the customer. I spoke with multiple people at this location and all of them act with unprofessional character. Wasted my time trying to build a relationship with a dealership that doesn’t value its customers. Better off doing business elsewhere.
Dec 16, 2022
Omar was great and went above and beyond to do the best
Omar was great and went above and beyond to do the best job he could. The finance department on the other hand took a long time to verify my payment and release the car.
Dec 11, 2022
The process was long and complicated, but at least I
The process was long and complicated, but at least I managed to reach an agreement and take my car.
Dec 04, 2022
The staff was straight forward.
The staff was straight forward. The were kind and friendly. It was a good experience
Aramis Serrano
Sales Representative
Sep 26, 2023
This is my second chance to visit Hyundai I like a lot
This is my second chance to visit Hyundai I like a lot they try to help me out to get my Tucson which I love thanks for the help i had
Jun 27, 2023
Great prices, excellent service!
Great prices, excellent service! I highly recommend Kehman Hyundai. Our sales rep Atamis Serrano is a wonderful man and superb salesman. I will highly recommend to anyone that needs a vehicle.
Jun 23, 2023
It a good place to go and buy a car they treat everybody
It a good place to go and buy a car they treat everybody good therev
Jun 22, 2023
At Lehman Hyundai, Staff goes beyond call of duty in
At Lehman Hyundai, Staff goes beyond call of duty in order to guarantee customer satisfaction.
Jun 17, 2023
The sales person Aramis was really informative and
The sales person Aramis was really informative and helpful during the selection of the car.
Chevoy Taylor
Sales Representative
Aug 30, 2023
Excelent and profesional Team.
Excelent and profesional Team. Good treatment from the seller and the man who made the contract. Thank you for your cooperation
Jul 24, 2023
Sold me contracts I did not want.
Sold me contracts I did not want. Told me they would cancel contract, have not
Jul 07, 2023
It's a pleasure as well as a Blessing to be a member of
It's a pleasure as well as a Blessing to be a member of Your automobile Family.Thank You 🙏
Jul 04, 2023
Pretty straightforward negotiation in record time.
Pretty straightforward negotiation in record time. Chevoy was really helpful and knowledgeable. The closing was speedy and painless
Jun 30, 2023
Good people with poor practices to extort every last
Good people with poor practices to extort every last dollar from any potential buyer that comes across their floor.
Jose Conde
Sales Representative
Jul 19, 2023
I was quoted/e-mail $37,000 for an IONIQ EV and when I
I was quoted/e-mail $37,000 for an IONIQ EV and when I got in the Lehman Dealership for a Test Drive and got the price for the same car/VIN #, and was quoted $47,000. Totally unacceptable.
Jul 15, 2023
Davis Torres my salesman provided excellent customer
Davis Torres my salesman provided excellent customer service. He was very patient and informative. After leasing the vehicle he reached out to be sure all was good and to see if I needed anything. I told him I was having a problem with the cell phone start the car app and he sent me a link and instructions in a very timely manner. The entire team at the dealership was pleasant and accommodating.
Jul 10, 2023
Muy buena la atención, de parte los que me atendieron.
Muy buena la atención, de parte los que me atendieron. Este sería mi segundo , Santa Fe que obtengo de ustedes. Gracias
Jul 06, 2023
Jose was amazing helper!
Jose was amazing helper!! The manager never came to our desk even to said hi , but Jose stay with us all the time until we left with thaw car
Jun 07, 2023
got a great deal on the car that I wanted.
got a great deal on the car that I wanted. No long wait. Very friendly staff.
Eddie Markarian
Used Vehicle Manager
Sep 26, 2023
This is my second chance to visit Hyundai I like a lot
This is my second chance to visit Hyundai I like a lot they try to help me out to get my Tucson which I love thanks for the help i had
Sep 18, 2023
He was very helpful.
He was very helpful. I would recommend him to everyone! Great person to have on your team
Sep 05, 2023
Meshy was fabulous.
Meshy was fabulous. Knowledgeable and personable. First person to ask if we needed help - others ignored our obvious need for assistance. John in finance was a disaster. Sly. Very slow and not a good listener. I was seconds from walking out. Meshy saved your sale big time John in finance was ok but I wouldn't rave about him.
Sep 04, 2023
The service at Lehman Hyundai was fraudulent, misleading,
The service at Lehman Hyundai was fraudulent, misleading, reported falsely to CarFax. The work was NEVER PERFORMED on my used vehicle that I purchased from them. On the service report they stated that they used an STPS3614 branded oil filter but took my vehicle to Gary Yeomans Ford in Daytona when the oil maintenance light came back on, less than a 1,000 miles from service and they took out a Ford Branded filter not the STPS3614 that they said they did. They also jeopardized my safety by stating that the vehicle had been fully serviced and it was in critical need of brake fluid flush because it was filled with contaminents and dirt. Brought it up to the dealerships attention and they told me that they do not report to CarFax. Like really? I have the report of it right here. DO NOT TRUST THEM!!! They have no problem charging you and not doing the work. #scammers #fraudsters @Hyundai
Jul 09, 2023
Excellent service.
Excellent service. If it wasn't for David, I would've stepped in a car. He looked out for me. My needs what I could afford to pay and made feel welcome. I believe is a difference maker, and an excellent employee. Thank you again for your service for looking out for me..
Luis Padillatorres
Sales Representative
Sep 07, 2023
Had a few issues regarding retrieving my title to my
Had a few issues regarding retrieving my title to my vehicle, after numerous attempts of unsuccessfully being able to reach the dealership. I was able to get a hold of the customer relations manager, Neela. As soon as I got her on the phone, I realize that I was a great hands. She is relentless she is definitely for the customer. I can only imagine how busy she is and how many customers she deals with on a daily basis I give her kudos for dealing with some tough people out there, especially myself I wasn’t easy on her. But at the end of the day she came through and she doesn’t deserve anything less than five stars.
Sep 02, 2023
The Sales person was great.
The Sales person was great. Mesha and Luis the sign and drive person was very good also.
Aug 23, 2023
Luis Padilla Torres was my sales person.
Luis Padilla Torres was my sales person. I highly recommend him. He is a true gentleman and was very patient. And Luis in financing was the best also. He explained everything and wasn’t pushy. And best of all I love my mini van
Jul 30, 2023
On July 5, 2023, I purchased my 2021 Hyundai Elantra from
On July 5, 2023, I purchased my 2021 Hyundai Elantra from Lehman Hyundai, located at 21400 NW 2ND AVE, Miami Gardens, FL 33169. Regrettably, on the same day of purchase, while salesman Luis Torres drove and I rode as a passenger to the gas station, we discovered that the air conditioner was not functioning properly. Luis Torres assured me that this issue would be addressed immediately. In good faith, I promptly reported the problem to the Lehman Hyundai service center. On July 6, 2023, I returned to the dealership, where I sat in the office with Luis Torres while the service center filled the car with dyed Freon in an attempt to resolve the air conditioning problem. I was also told to inform them if the air conditioning stopped working again. Unfortunately, this temporary solution proved ineffective, as the dyed Freon only lasted about a week before it started seeping out of the vents, causing the air conditioner to stop working entirely. This left me in an uncomfortable and unsafe position, especially given the scorching hot weather conditions prevalent in south Florida. In my quest for a resolution, I reached out to Luis Torres on July 17, 2023, seeking further assistance. However, he assured me he would get back to me, and since then, he has not answered any of my calls or provided any support. This prolonged and unresolved air conditioning issue has significantly disrupted my daily routine, affecting both my personal and professional life. Driving without a functional air conditioner in such extreme weather conditions poses risks to my well-being. During the vehicle purchase process, I was promised by Luis Torres that any necessary repairs would be addressed promptly, and I would be provided with a loaner vehicle to minimize any inconvenience. However, these commitments have been left unfulfilled, leaving me without a satisfactory resolution and without any assistance in the form of a loaner vehicle. As a valued customer, I have always admired Hyundai for its commitment to quality and customer satisfaction. However, this unfortunate experience has eroded my confidence in the brand's dedication to after-sales support.
Jul 14, 2023
You are lucky to have Luis Torres and John Hughes.
You are lucky to have Luis Torres and John Hughes. Car was purchased due to those two professionals
Vinood Sinanan
F & I Manager
Sep 13, 2023
Another level for negotiation.
Another level for negotiation. It was straightforward and we reach an agreement in minutes. Unlike other dealerships I visited, Lehman was not trying to get my last penny. And that felt good. I met only good, respectful people. Mauritzio Autunno was my sales rep, and he was excellent from greetings to delivering the new SantaFe. AA+++
Jul 04, 2023
Pretty straightforward negotiation in record time.
Pretty straightforward negotiation in record time. Chevoy was really helpful and knowledgeable. The closing was speedy and painless
Jun 24, 2023
Pricing on the cars are fair, leasing process is easy and
Pricing on the cars are fair, leasing process is easy and I left with a great deal on my new car.
Jun 12, 2023
Just an unbelievable experience we had with Lehman
Just an unbelievable experience we had with Lehman Hyundai. They went above and beyond what we expected to make sure the car was up to our expectations. They were fantastic. They were able to solve all the issues.
Jun 09, 2023
The entire experience was great!
The entire experience was great! I have absolutely no complaints about the customer service given to me. James was helpful, patient and knowledgeable about my suv (palisade). James is definitely an asset to this company because of the passion he displayed for the brand and care towards ensuring that I was pleased and satisfied. I also want to give a round of applause to Javon Hamilton who was also instrumental in making this purchase and experience a success. Jodi was also knowledgeable and helpful when it came to deciding to purchase an extended warranty for my SUV.
Jose Alfonso
Parts Director
May 02, 2022
Everything was good the car looks like it was fixed very
Everything was good the car looks like it was fixed very good looks like the car was washed and clean inside Thanks.
Apr 19, 2022
Amazing customer service, im very glad to have chosen
Amazing customer service, im very glad to have chosen Lehman Hyundai to service my car always!!!
Apr 16, 2022
I love this place is awesome and good customer service ….
I love this place is awesome and good customer service …..excellent and vendors so nice good price
Dewis Avila
Service Advisor
Sep 23, 2023
Super helpful and great customer service.
Super helpful and great customer service. Defenetly Made my trip worth it. Super professional and great job from the employee
Aug 30, 2023
My vehicle was towed to Lehman Hyundai on 8/16/2023.
My vehicle was towed to Lehman Hyundai on 8/16/2023. Dewis Avila was the gentlemen who took my keys and a form he had me to complete about my vehicle and what the problem was. He said it would be ~ 2 weeks or sooner to hear back from him. I have not heard anything about my vehicle and many calls to the service department for a status have been unsuccessful. Using the information on the business card for Dewis, by phone (the first number goes to a voicemail that says Subaru of North Miami; and the other phone number has a voicemail of someone else) e-mails are kicked back as undeliverable. Brandon pretty much gave me the brush off when I spoke with him on 8/28/2023. "Andy" was the only one who told me the system showed "in progress" for my vehicle 8/29/2023 and was very apologetic for the lack of communication. Andy said he would get a message to Henry, Service Manager to contact me which has not happened. This is the worst experience I have had with a Hyundai dealership. No communication at all and this is unacceptable.
Jun 16, 2023
The service department and management team are terrible.
The service department and management team are terrible. Doesn’t value customer experience and management is afraid to talk to customers. My wife SUV has been in service department for nearly two months and we has gotten any type resolution to her repairs. To make maters worse, her car has sustained further damages twice at while this facility, I bought her a New 2020 palisade 2019, which was sold on the fact the Lehman provide a worry and hassle free environment..We very disappointed in the management team and level of professionalism which we has encountered at Lehman Hyundai.
Andrew Ellis
Service Advisor
Jun 27, 2023
They should have better communication in the service
They should have better communication in the service dept, finally I waited 18 days no AC in Florida got there and was told there's a misunderstanding with your appt.I refused to leave I had all communication with phone calls, text and confirmation,with appt & loaner finally they took my car,but no loaner refused to leave without one!! I told them call Neela and tell her I want her car !! They got me a loaner 😂 I think 18 days no AC is absolutely unacceptable. My SUV is 3 yrs old with 5400 miles.They need to do better.Thank God for Andrew he stepped up and helped me.Dawn in the service dept is not a people person!! Neela was great
Jun 22, 2023
At Lehman Hyundai, Staff goes beyond call of duty in
At Lehman Hyundai, Staff goes beyond call of duty in order to guarantee customer satisfaction.
Jun 15, 2023
If it was not for Neela I would have never gotten an
If it was not for Neela I would have never gotten an answer back regarding my windows being tinted. she goes above and beyond to get it done!
Rocio Munoz
Service Advisor
Sep 07, 2023
My mother and I have been going to a Lehman Hyundai
My mother and I have been going to a Lehman Hyundai Genesis service center for the past year. I was literally about to give up on their poor quality of service until one day I received a phone call from Neela. Not only was she able to promptly assist me and my mother, but also went above and beyond to make sure that we were taken care of. Anytime I want to go to the dealership I reach out to her directly and she takes care of everything for us. Such an easy smooth process. I wish everyone had work ethics like she does.
Aug 10, 2023
Service was good But main problem was not solved this
Service was good But main problem was not solved this time, just little bit of improvement
Jun 16, 2023
The y sold me xar with some earranty above an beyond that
The y sold me xar with some earranty above an beyond that overprice the car Financing really bad
Meshy Btitton
Sales Representative
Sep 02, 2023
The Sales person was great.
The Sales person was great. Mesha and Luis the sign and drive person was very good also.
Jul 02, 2023
Great service nice sale girl mashing she want and got
Great service nice sale girl mashing she want and got the car that I wanted to my pleasure very nice
Daniel Jimenez
Internal Service Advisor
Jul 09, 2023
Excellent service.
Excellent service. If it wasn't for David, I would've stepped in a car. He looked out for me. My needs what I could afford to pay and made feel welcome. I believe is a difference maker, and an excellent employee. Thank you again for your service for looking out for me..
Jun 16, 2023
The y sold me xar with some earranty above an beyond that
The y sold me xar with some earranty above an beyond that overprice the car Financing really bad
Ileana Martinez
Sales Representative
Jul 21, 2023
Ileana and John were very attentive and knowledgeable.
Ileana and John were very attentive and knowledgeable. Both, made my purchase process easy and clear since the beginning.
Jun 24, 2023
Iliana is very professional and helpful.
Iliana is very professional and helpful. We went with our kid and everyone was very Nice and helpful while we we're buying they car.
Henrique Jean
Sales Representative
Aug 30, 2023
Excelent and profesional Team.
Excelent and profesional Team. Good treatment from the seller and the man who made the contract. Thank you for your cooperation
Takia McKeller
Customer Service Representative
Jun 21, 2023
David Torres was the worst salesman that I ever met.
David Torres was the worst salesman that I ever met. I don’t even wanna talk with him again. He provided me the worst experience while buying something. Neela did her best to fix and still doing but I really want to be compensate after the many problems that I got.
Eunice Munoz Rodriguez
Sales Representative
Sep 26, 2023
Una muy buena atención y muy bien trato solucionan
Una muy buena atención y muy bien trato solucionan cualquier problema que tenga el cliente
Brandon Palmer
Service Advisor
Aug 30, 2023
My vehicle was towed to Lehman Hyundai on 8/16/2023.
My vehicle was towed to Lehman Hyundai on 8/16/2023. Dewis Avila was the gentlemen who took my keys and a form he had me to complete about my vehicle and what the problem was. He said it would be ~ 2 weeks or sooner to hear back from him. I have not heard anything about my vehicle and many calls to the service department for a status have been unsuccessful. Using the information on the business card for Dewis, by phone (the first number goes to a voicemail that says Subaru of North Miami; and the other phone number has a voicemail of someone else) e-mails are kicked back as undeliverable. Brandon pretty much gave me the brush off when I spoke with him on 8/28/2023. "Andy" was the only one who told me the system showed "in progress" for my vehicle 8/29/2023 and was very apologetic for the lack of communication. Andy said he would get a message to Henry, Service Manager to contact me which has not happened. This is the worst experience I have had with a Hyundai dealership. No communication at all and this is unacceptable.
Heidy Rodriguez
Express Lube Advisor
Jun 16, 2023
The y sold me xar with some earranty above an beyond that
The y sold me xar with some earranty above an beyond that overprice the car Financing really bad
Alan Walker
Parts Advisor
Jun 16, 2023
The service department and management team are terrible.
The service department and management team are terrible. Doesn’t value customer experience and management is afraid to talk to customers. My wife SUV has been in service department for nearly two months and we has gotten any type resolution to her repairs. To make maters worse, her car has sustained further damages twice at while this facility, I bought her a New 2020 palisade 2019, which was sold on the fact the Lehman provide a worry and hassle free environment..We very disappointed in the management team and level of professionalism which we has encountered at Lehman Hyundai.