Staff
Service
Orlando Mancina
Service Writer
Umar Mohammed
Service Writer
Orlando Castellon
Service Writer
Jaqueline Knittel
Service Business Development Consultant
Evelio Martinez
Service Writer
Santiago Roldan
Service Writer
Cristobal Vidal
Service Writer
Santiago Garzon
Finance Manager
Frank Araujo
Body Shop Manager
Wilka Bonhomme
Service Advisor
Michael Santallana
Service Director
Nestor Massani
Service Advisor
Dawn Pallochick
Service Concierge
Jerry Joseph
Delivery Liason
Mario Castillo
Service Advisor
Justin Crato
Body Shop Writer
Adrian Avila
Service Writer
Carlos Cuba
Body Shop Writer
David Britt
Service Advisor Concierge
Daniel Jimenez
Service Advisor
Lester Justino
Loaner & Fleet Maintenance
Albert Moas
Service Director
James Sues
Body Shop Writer
Management
Javon Hamilton
BDC Manager
Anthony Sanchez
Sales Manager
Michael Bacallo
Manager
Tariq Siddiqui
General Manager
Bryce Hutchinson
Automotive: New Sales Manager
Sales
Adrian Carrasco Valdes
Sales Consultant
Alexandra Auad
BDC Manager
Meshy Bitton
Sales Consultant
Nicole Fullerton
Sales Consultant
Gregory Major
Sales Consultant
Frances Cadet
Sales Consultant
Armando Lorenzo
Sales Consultant
Enrique Castro
VIP Salesperson
Michael Angus
Business Development Consultant
Claudio Alfidi
Sales Consultant
Yanire Castro
Salesperson
Kevin Rodriguez
Sales Consultant
Drialys Pena
Salesperson
D'nique Miller
Delivery Liason
Michael Garcia
Salesperson
Oscar Torres
Sales Consultant
Ileana Garcia
Salesperson
Omar Ramierz
Sales Consultant
Luis Baptista
Sales Consultant
Carlos Hurtado
Sales Consultant
Mohammed Ejaz
Salesperson
Wayne Blount
Sales Consultant
James Neely
Business Development Consultant
Lazaro Rodriguez
Business Development Consultant
Jimmy Tsegga
Sales Consultant
Julius Iannella
Sales Consultant
Brandon Key
Salesperson
Shawn Sullivan
Sales Consultant
Maria Garcia
Sales Consultant
Helio Gusmao Jr
Sales Consultant
Austin Lorenz
Sales Consultant
Diego Ramirez Diaz
Sales Consultant
Vanessa Berrios
Sales Associate
Daniela Cardona
Customer Service Clerk
Ricardo Saint-Sume
Sales Consultant
Dalencia Johnson
Business Development Consultant
Patrick McCloskey
Sales Consultant
Denise McKune
Business Development Consultant
Martha Villacres
Salesperson
Luis Gabriel Gonzalez
Sales Consultant
Lavonda Hicks
Business Development Consultant
Takia McKeller
Customer Service Representative
Mia Puello
Business Development Consultant
Finance
Erik Godston
Finance Director
Davian Bell
F&I Manager
Luis Rodriguez
F&I Manager
Robert Ruiz
F&I Manager
Wesley Russell
F&I Director
Collision Center
Raymond Cavendish
Body Shop Advisor
Parts
Jose Alfonso
Parts Director
Philip Bass
Parts Sales Associate
Arturo Rodriguez
Parts Supervisor
Jose Lozada
Parts Sales Associate
Eduard Mendoza
Parts Sales Associate
Mario Pinzon
Parts Sales Associate
Alberto Salazar
Parts Sales Associate
Alejandro Uribe
Parts Sales Associate
Internet
Tuniah Armstrong
BDC Agent
Sherikka Clay
BDC Agent
Ismael Acosta
BDC Agent
Michelle Ramierz
BDC Agent
Orlando Mancina
Service Writer
Nov 19, 2022
This dealerships service department is a total disaster.
This dealerships service department is a total disaster. I cannot get a manager to call me back to help me resolve my issue. Worst dealership I’ve ever dealt with.
Oct 20, 2022
Sales people are just out to sell a car .
Sales people are just out to sell a car . When you need them after ,pass you on to someone else. I think everyone should be trained in every aspect . When talking to a costumer should be 1 on 1 ,no need to talk on the phone when it rings. & By all means when you talk do not speak a different language. It's very disrespectful.
Oct 11, 2022
STILL WAITING.
STILL WAITING... for my 5yr / 50k service contract document that was purchased and paid in full over a weel ago on 10/04. It appears the concern for customers is not the same.
Oct 05, 2022
My dealership of choice for over 12 years.
My dealership of choice for over 12 years. Gotten cars for myself and my family.
Sep 29, 2022
Dreaded check engine light came on in my hyundai santa
Dreaded check engine light came on in my hyundai santa fe, lehman hyundai service department took my vehicle, diagnosed the problem and resolved my issue within one week. Was kept abreast of status, provided a loaner and ultimately a new 2.0 turbo engine replacement. Excellent customer service.
Javon Hamilton
BDC Manager
Jan 13, 2023
Javon and Nate made the sale.
Javon and Nate made the sale. Nate anticipated everything prior to our drive from Naples.
Jan 03, 2023
My sales person was Nicole Fullerton.
My sales person was Nicole Fullerton. She went above and beyond. She has great customer service skills.
Sep 19, 2022
Great service here, everyone was very helpful &
Great service here, everyone was very helpful & determined to make sure the customer was satisfied
Aug 30, 2022
Dealership’s service department is woefully
Dealership’s service department is woefully unprofessional and lacks even the most basic concepts of customer service. Telephone system is impossible to navigate, can never call in for information, and many service advisors fail to keep customers informed.
Aug 25, 2022
No one answers the phone in the service center.
No one answers the phone in the service center. They’ll tell you to come pick your car up likes it a rush and when you get there they just look at you and then acknowledge you after 5 mins of just standing there. I just bought a car and I’ve been there 3 times already because it’s giving problems. On top of that they’re saying they’re out of loaners.. like I said I just bought this car less than a month and you still can’t accommodate me? This place is very unorganized and I’m disappointed I came here. It’s actually a regret. This was my first time buying a car and the whole experience for me has been awful. I wouldn’t recommend this dealership to even the dead. No exaggeration.
Umar Mohammed
Service Writer
Oct 06, 2022
My car was first scratched on the outside while getting
My car was first scratched on the outside while getting fixed, then as they were painting the car, they scratched the inside of the driver and front passenger seat.
Sep 29, 2022
Dreaded check engine light came on in my hyundai santa
Dreaded check engine light came on in my hyundai santa fe, lehman hyundai service department took my vehicle, diagnosed the problem and resolved my issue within one week. Was kept abreast of status, provided a loaner and ultimately a new 2.0 turbo engine replacement. Excellent customer service.
Sep 21, 2022
In for an oil change with a new car , two days later
In for an oil change with a new car , two days later engine and oil lights on board engine making horrible noise. Send car back find out after several calls i made i found out they changing oil pump is broken . They could not help me with ride and either to collect my belongings from the car. Not sure at this point if car is safe no one said anything tried to contact management no one calls back or answer my emails.
Sep 20, 2022
They are Very efficient in their job!
They are Very efficient in their job!! No long waiting period and service on time . I can not complaint !!
Sep 20, 2022
I am not satisfied with my service.
I am not satisfied with my service. A job that should have lasted for 2minths max later for 5mths. The engine was already delivered and no one knew it was there....I call numeroustimesandno one returned my call when i was told they will get back to me....unsatisfactory.
Adrian Carrasco Valdes
Sales Consultant
Mar 27, 2023
Everything was perfect.
Everything was perfect. They took care of me right away. I completed my transactions in a very short time and bought my car.
Mar 24, 2023
Everything went well the agents has great customer
Everything went well the agents has great customer service and very helpful love the service they provided
Mar 18, 2023
I had my issues with your service department and ad of
I had my issues with your service department and ad of today it has not been resolved I did a survey already and apparently it didn’t go through. Other wise the two people I have 5 stars was great the service department a negative 0
Mar 04, 2023
Nice customer service, great dealership.
Nice customer service, great dealership. Very understanding people. They work with me and made it affordable with my new car which I love so much .
Mar 03, 2023
The service was really nice, and we were able to buy a
The service was really nice, and we were able to buy a car on our first visit
Orlando Castellon
Service Writer
Oct 21, 2022
Gran equipo de trabajo,buen servicio,dan solución
Gran equipo de trabajo,buen servicio,dan solución oportuna a las necesidades y personas muy amables
Oct 04, 2022
My service adviser Orlando Castellon is excellent.
My service adviser Orlando Castellon is excellent. Overall, everyone is very attentive and tries ti help. Thank you.
Sep 18, 2022
Nothing but greT service and sales associate was great
Nothing but greT service and sales associate was great for his age And he the experience of a season salesperson
Sep 12, 2022
The service rep.
The service rep. was professional, courteous and informative. The service took about 1.5 hours from my app time which is good for a busy dealer like Lehman. I did pass on the complimentary car was because it would have been another 1/2 hour.
Sep 11, 2022
I've bought several vehicles from Lehman.
I've bought several vehicles from Lehman. My family and friends as well. Always get treated great.
Jaqueline Knittel
Service Business Development Consultant
Aug 20, 2022
Great costumer service.
Great costumer service. Everything went well and on time. I was very happy with the service
Aug 17, 2022
Everyone is always nice the area is always clean, service
Everyone is always nice the area is always clean, service agent are the best thank you
Jul 16, 2022
I would like to thank all the people at Lehman's Hyundai
I would like to thank all the people at Lehman's Hyundai for helping me to care about my car and also to fix any mechanical problem that had occurred with it. It is only truthful to say that a car needs all the repairs it can get to keep it moving after It has broken down . This is a good time to say that I need to get a lot of knowledge and education on becoming an automobile repair technician . Automobile dealers need specifically trained technicians to handle and manage their workload. Car repairs are essential to fix every car and it is very important to know when your car breaks down to hurry and get it fixed. .Thank you, Lehman's Hyundai of North Miami .Sincerely Michael Graham
Apr 28, 2022
Was very helpful with all questions and information I had
Was very helpful with all questions and information I had about my services and issues
Apr 25, 2022
Excelente service great people always ready to help.
Excelente service great people always ready to help. The work was perfectly done and right on time!
Evelio Martinez
Service Writer
Mar 18, 2023
I had my issues with your service department and ad of
I had my issues with your service department and ad of today it has not been resolved I did a survey already and apparently it didn’t go through. Other wise the two people I have 5 stars was great the service department a negative 0
Sep 19, 2022
Fast Service and great customer service everything
Fast Service and great customer service everything explained on your service so you know what your paying.
Sep 15, 2022
Lehman had my car for over 3 weeks.
Lehman had my car for over 3 weeks. Not once did they communicate with me. I had to rent a car. I still don’t know if they did the recall or oil change. My air conditioning wasn’t working. Now it works. It was very frustrating. I could not get one person to call me.
Sep 15, 2022
Don't bring your vehicle here.
Don't bring your vehicle here. It's a waste of your time. They use tactics to deter your from getting your recall done. I set up an appointment and stated the reason. When I came in they didn't know what it was for. Told me they were busy and to come back another day? I said no. It's a rcecall and my car has been acting up. After waiting a few hours they told me they needed to keep it over night. I picked it up and they told me it was fine. Two days later my Sonata shut off in traffic. It didn't start up. Now I set up an appointment through Hyundai HQ for the next day. Twenty minutes later they call me from Lehman and say I have TO WAIT FOR 3 WEEKS just to get it in the shop? What about work, school, kids, etc? Wasting my time and money. I went on their website and they HAVE dozens of openings. I scheduled one and had no issues setting up an appointment. They are full of it. They don't want to honor the recall. So basically Hyundai's warranty is fraudulent if the shops don't honor them!
Sep 15, 2022
Very non reliable, can not be trusted to maintenance my
Very non reliable, can not be trusted to maintenance my vehicle. Falsified documents receipt, tires on my car was not rotated. Image of the name Genesis is not being upheld of what I thought I was getting. Thank you
Santiago Roldan
Service Writer
Mar 29, 2023
Tengo buen tiempo atendiendo mis carros y la atención
Tengo buen tiempo atendiendo mis carros y la atención siempre ha sido de primera.-Amabilidad, rapidez y han mejorado mucho en el lavado de cortesía.
Feb 25, 2023
Been here three times for the same problem caused AFTER
Been here three times for the same problem caused AFTER an oil change. The fact that I’m denied a loaner car is unprofessional. I now have to sit for who knows how long for someone to tell me that the diagnostic showed nothing and to give me my car back all for it to happen again.
Jan 24, 2023
Yanire Castro and Alexandra Auad were great.
Yanire Castro and Alexandra Auad were great. Everything was fast and smooth. They know their business.
Nov 29, 2022
Dropped my car off on Monday.
Dropped my car off on Monday. A week later i hadn't heard back from them so I called them up. Turns out they hadn't even diagnosed the issue yet. If you are that backed up, tell me when I drop the car off. Or at least give me a call to let me know the status.
Sep 18, 2022
This dealership is very helpful and knowledgeable.
This dealership is very helpful and knowledgeable. Santiago was very understanding and courteous when I took my car in for service.
Cristobal Vidal
Service Writer
Oct 07, 2022
Clean Organize Respectful On time Helpful
Clean Organize Respectful On time Helpful Knowledgeable Refreshing Honesty Well trained Helpful Friendly Honesty Friendly
Oct 03, 2022
They damaged my vehicle and then pretended that they
They damaged my vehicle and then pretended that they didn’t. Even though we have before and after pictures, horrible experience which will cost me 1000 to repair, sick of these liars . If a mistake happens , that’s fine but don’t yell and get abrasive with customers. I didn’t even know Michael Santallana was a manager after he was yelling at me. I had to speak with about 5 guys at the same time trying to frustrate me, so I called the police and filled out a report so I will take this to court. It’s amazing this kind of aggressive service still exist as if there will be no solution. I don’t know these guys nor do I think they purposely damaged me genesis, but if your service dept made a mistake , simply fix it instead of acting like fake detectives and being rude. I won’t argue , look at the before and after picture, even rob realized the damaged but couldn’t speak up because the mag angers were being overbearing. Smh it’s not a perfect world but this is not how u treat people, I’ll never refer nor purchase another vehicle from these xxxxx again.
Sep 22, 2022
Very friendly and attentive staff.
Very friendly and attentive staff. Work done on time and ready as promised, My car was washed before I picked it up, which was a nice touch.
Sep 18, 2022
They where very friendly They explain exactly what was
They where very friendly They explain exactly what was wrong with the car They keep me informed about the progression Of the repairs
Aug 30, 2022
The absolute worst service department ever!
The absolute worst service department ever! I will never return for anything. The utter lack of communication and complete disregard for a customer’s time was unreal. Service Advisor Evelio Martinez was always too busy or just never returned a call as promised. Service Advisor/“Assistant Manager” Cristobal Vidal claimed that the system used to create quotes had been down but he was magically able to produce a price for the work that needed to be done manually after I had been requesting this for a week. My car was there for 10 days without a WRITTEN explanation of what the diagnostic test revealed or even a WRITTEN quote of the work that need to done to fix the problems. I would give a zero rating if I could.
Alexandra Auad
BDC Manager
Mar 04, 2023
Nice customer service, great dealership.
Nice customer service, great dealership. Very understanding people. They work with me and made it affordable with my new car which I love so much .
Feb 08, 2023
The staff was very helpful and making our buying a
The staff was very helpful and making our buying a Hyundai for the third time I highly recommend Lehman's dealership to friends and family
Jan 31, 2023
I just trade-in a 2021 Genesis GV80 for a Santa Fe
I just trade-in a 2021 Genesis GV80 for a Santa Fe Calligraphy 2023 that comes fully loaded as the GV80 but is less bulky and drive smoother. At Lehman Hyundai all steps of the transaction were easy and transparent. No hard time, what they said is what they do. Special mention and gratitude deserve our salesman Armando Lorenzo. Young man with great attitude and helpful disposition. Knowledgeable of all details of the sale make you feel happy with the deal. After the sale he take care of all the promises they made. Great guy! If you are looking for a Hyundai don’t think twice, Lehman/Armando should be your decision. Kudos to them.
Jan 27, 2023
A very good service and its nice dealer I recommend this
A very good service and its nice dealer I recommend this dealer to everybody and to my friends.
Jan 24, 2023
Yanire Castro and Alexandra Auad were great.
Yanire Castro and Alexandra Auad were great. Everything was fast and smooth. They know their business.
Meshy Bitton
Sales Consultant
Mar 19, 2023
Good service, this is my second car at this dealership.
Good service, this is my second car at this dealership. I will highly recommend for sure.
Feb 08, 2023
Meshy was absolutely amazing to work with.
Meshy was absolutely amazing to work with. She is extremely knowledgeable and has such great energy, made the shopping experience the best we have ever had buying a car. The finance specialist luis Frometa was also extremely professional and knowledgeable. Meshy and Luis are an A+ team!
Jan 27, 2023
A very good service and its nice dealer I recommend this
A very good service and its nice dealer I recommend this dealer to everybody and to my friends.
Jan 22, 2023
The best vibra ever have in a dealer.
The best vibra ever have in a dealer. Best service,awesome people, Mishi,the best
Jan 18, 2023
It was a great experience everybody was very helpful they
It was a great experience everybody was very helpful they all kept there word we got the best deal possible thank you all
Nicole Fullerton
Sales Consultant
Mar 30, 2023
Bought my daughters first car from Nicole, she was great.
Bought my daughters first car from Nicole, she was great. Helped my daughter pick out the perfect car and explained everything.
Mar 30, 2023
The dealership was really nice and clean And the staff
The dealership was really nice and clean And the staff was really nice and helpful But Nicole Was Excellent Helped Me With My Problems and Concerns I was In and out… 10 out of 10
Mar 13, 2023
Nicole my sales representative provided great
Nicole my sales representative provided great communication and answered all my questions. Lehman didn’t mark up the price on the vehicle like other dealerships. The buying process was quick and the finance department provide all the details needed.
Mar 09, 2023
Great sales service when ever I go there.
Great sales service when ever I go there. Great employees Always accommodating. Anthony and Nicole are the best.
Jan 03, 2023
My sales person was Nicole Fullerton.
My sales person was Nicole Fullerton. She went above and beyond. She has great customer service skills.
Santiago Garzon
Finance Manager
Jan 10, 2023
I personally hate Putting Reviews As a Deal Employee
I personally hate Putting Reviews As a Deal Employee Myself for Last 11 Years i have Never Received This Kind of Bad Service from Service Department I drop of my Hyundai Veloster on 11/15/2022 and Was told By Sentiago The Service Advise the Car needed a replacement Engine Which Hyundai Manufacture Approval is Needed and i do Understand the process May take 3 to 4 weeks and i was aware Not to Rush beouse as an Dealer Employee myself its Does takes that much But After 5 Weeks Pass i started contacting the service department without any lock i been Texting the service Advisor Sentiago To Send me an Email stating they Still waiting for Approval because its Been Over 7 Weeks Today 01/10/2023 so i could Process My Complaint to Hyundai Myself But i am Being Ignored! Please for the Love of God i Need some one reach out to me by service Department to explain Why this process taking Almost 2 month My Son Been without a Car for Over 55 Days!
Oct 01, 2022
As I told you in my last review, your service is
As I told you in my last review, your service is terrible. There is no communication between the service writer and the customer, it is impossible to set appointments because your telephone system is awful, and it is impossible to reach anyone to get information. There is no way it could be worse.
Sep 26, 2022
Very good in all senses I will recommend them.
Very good in all senses I will recommend them.their actions tried all the time to make better the situation of the customer
Sep 25, 2022
The worst service I ever received.
The worst service I ever received. Took Palisade to Weston Hyundai. They found the problem that Lehman Hyundai could not . I will never return and never suggest Lehman Hyundai . Service left me with ill feelings . Weston even covered for rental.
Aug 27, 2022
Fui por dos razones.
Fui por dos razones. 1ro. Mi Santa Fe necesitaba un arreglo. 2do. Una oferta para cambiar mi auto por el modelo 2022 sin poner dinero y bajando mi letra veinte y tantos dólares, absurdo, desde el comienzo yo sabia que era “fake”. Esas técnicas rebajan la credibilidad, yo creo que hasta el vendedor se lo creyó. De hecho fui por la reparación, de otra forma nunca habría ido. Pero el services desk fue excelente. El resto es Intento de venta.
Gregory Major
Sales Consultant
Mar 29, 2023
Mr. Majors was very knowledgeable and helpful. He is a
Mr. Majors was very knowledgeable and helpful. He is a great asset to your dealership. Excellent salesman!
Mar 24, 2023
Everything went well the agents has great customer
Everything went well the agents has great customer service and very helpful love the service they provided
Mar 18, 2023
I had my issues with your service department and ad of
I had my issues with your service department and ad of today it has not been resolved I did a survey already and apparently it didn’t go through. Other wise the two people I have 5 stars was great the service department a negative 0
Mar 02, 2023
I had to trade in my 2020 Elantra under distress I was
I had to trade in my 2020 Elantra under distress I was having many issues with the car which should not had the issues being it was a 3 year old car. I did all the maintenance in time so I do belong the car was a lemon in the beginning and I don’t believe it was inspected properly. I now have a 2023 Elantra in which I’m starting all over with new car payments and at the senior citizen age I am I didn’t want to be forced to get another car. Im scheduled to retire next year and I wanted to be half way done with payments. I found a lot of loop holes in the service department in which I’m not a happy customer. Over all I believe the dealership has its issues and need to be fixed to be a better dealership. I can go on and on but I’m going to stop here. I don’t believe I will get any feedback on my issues so I thank the company for allowing me to share the little experience on here.
Jan 29, 2023
I anticipated getting a vehicle for at least 7 months.
I anticipated getting a vehicle for at least 7 months. This experience was beyond amazing. Me.Gregory Major was very kind, patient and thorough. He made me feel like I was at home. I wouldn’t trade my car shopping experience with any dealership in the world.
Frank Araujo
Body Shop Manager
Oct 07, 2022
Clean Organize Respectful On time Helpful
Clean Organize Respectful On time Helpful Knowledgeable Refreshing Honesty Well trained Helpful Friendly Honesty Friendly
Sep 24, 2022
Terrible experience.
Terrible experience. Came with an issue left with the same problem. Spent extra day to fix it.
Aug 31, 2022
Umar definitely needs a raise based off his commitment
Umar definitely needs a raise based off his commitment and dedication. His customer service is outstanding.
Aug 26, 2022
Was great service and the team that is working at the
Was great service and the team that is working at the office was so good
Aug 25, 2022
Very professional I'm very happy with the service, thank
Very professional I'm very happy with the service, thank you for the amazing service
Frances Cadet
Sales Consultant
Mar 02, 2023
I had to trade in my 2020 Elantra under distress I was
I had to trade in my 2020 Elantra under distress I was having many issues with the car which should not had the issues being it was a 3 year old car. I did all the maintenance in time so I do belong the car was a lemon in the beginning and I don’t believe it was inspected properly. I now have a 2023 Elantra in which I’m starting all over with new car payments and at the senior citizen age I am I didn’t want to be forced to get another car. Im scheduled to retire next year and I wanted to be half way done with payments. I found a lot of loop holes in the service department in which I’m not a happy customer. Over all I believe the dealership has its issues and need to be fixed to be a better dealership. I can go on and on but I’m going to stop here. I don’t believe I will get any feedback on my issues so I thank the company for allowing me to share the little experience on here.
Jan 27, 2023
A very good service and its nice dealer I recommend this
A very good service and its nice dealer I recommend this dealer to everybody and to my friends.
Nov 05, 2022
Excellent service.
Excellent service. They were really helpful and resolved everything I needed. Highly recommended. Five stars
May 20, 2022
Everything was done in a timely matter , the staff was
Everything was done in a timely matter , the staff was very kind and caring. Very concern about getting my car in quick as possible.
Mar 02, 2022
Mr Major worked well with me on getting the car I wanted
Mr Major worked well with me on getting the car I wanted due to my situation. I want to say Thank you.
Armando Lorenzo
Sales Consultant
Feb 07, 2023
Quisiera agradecer a Armando Lorenzo por la ayuda
Quisiera agradecer a Armando Lorenzo por la ayuda brindada el día de la compra permitiéndome encontrar el vehículo que necesitaba y la opción de pago que más se ajustaba a mi presupuesto. Estoy muy complacida. Muchas gracias
Jan 31, 2023
I just trade-in a 2021 Genesis GV80 for a Santa Fe
I just trade-in a 2021 Genesis GV80 for a Santa Fe Calligraphy 2023 that comes fully loaded as the GV80 but is less bulky and drive smoother. At Lehman Hyundai all steps of the transaction were easy and transparent. No hard time, what they said is what they do. Special mention and gratitude deserve our salesman Armando Lorenzo. Young man with great attitude and helpful disposition. Knowledgeable of all details of the sale make you feel happy with the deal. After the sale he take care of all the promises they made. Great guy! If you are looking for a Hyundai don’t think twice, Lehman/Armando should be your decision. Kudos to them.
Jan 15, 2023
Hola!
Hola! La. Atencion exelente tanto del vendedor Armando. Como con la persona que gestione documentos.
Jun 21, 2022
The staff was incredibly helpful and worked quickly to
The staff was incredibly helpful and worked quickly to help us lease the vehicle we wanted. Just wish the dealership was a bit cleaner.
Jun 07, 2022
Exelente Servicio Me atendió David y Armando un trabajo
Exelente Servicio Me atendió David y Armando un trabajo impecable gracias, los recomiendo con la Familia
Enrique Castro
VIP Salesperson
Mar 02, 2023
I had to trade in my 2020 Elantra under distress I was
I had to trade in my 2020 Elantra under distress I was having many issues with the car which should not had the issues being it was a 3 year old car. I did all the maintenance in time so I do belong the car was a lemon in the beginning and I don’t believe it was inspected properly. I now have a 2023 Elantra in which I’m starting all over with new car payments and at the senior citizen age I am I didn’t want to be forced to get another car. Im scheduled to retire next year and I wanted to be half way done with payments. I found a lot of loop holes in the service department in which I’m not a happy customer. Over all I believe the dealership has its issues and need to be fixed to be a better dealership. I can go on and on but I’m going to stop here. I don’t believe I will get any feedback on my issues so I thank the company for allowing me to share the little experience on here.
Dec 18, 2022
I made an appointment to purchase my lease.
I made an appointment to purchase my lease. I had done all the necessary steps to purchase the lease. Upon arrival at 11am , they did not know who i was or why i was there. A sales rep started to do the paperwork again after an hour or so of waiting. He said he would give it to the finance department. we were in disagreement about all the additional fees . We waited for an hour or so and no one called us in to finalize the purchase. I saw the sales rep and asked him how much longer do we have to wait. he said I thought you were finished. he went to investigate what happened and came back to tell me that the finance guy was not feeling well so he went home and did not inform anyone and the paperwork was sitting on his desk. Eventually they gave the paperwork to a finance rep in the Subaru dept to complete. We were there until 3.30pm. This experience of unprofessionalism and indifference of this dealer is not acceptable. I will never purchase a car from this dealer. Beware of all the promotions they send you , when you call to ask questions about the promotion they give you a lame excuse and try to sell you something else....!!!
Oct 20, 2022
Sales people are just out to sell a car .
Sales people are just out to sell a car . When you need them after ,pass you on to someone else. I think everyone should be trained in every aspect . When talking to a costumer should be 1 on 1 ,no need to talk on the phone when it rings. & By all means when you talk do not speak a different language. It's very disrespectful.
Oct 04, 2022
Omg he’s Amazing.
Omg he’s Amazing. I’ve brought 2 cars from him and he hasn’t let me down. He work with you. Most definitely referring him to family and friends.
Aug 31, 2022
Nicole was awesome.
Nicole was awesome. customer service is great. Nothing but the best. This is my second car that I have brought from William Lehman
Wilka Bonhomme
Service Advisor
Sep 26, 2022
Great Customer Service, My car was serviced fast and
Great Customer Service, My car was serviced fast and well. I was provided details as to what all was performed on my car and expectations on when to return for my next service appointment.
Sep 22, 2022
Scheduled a week prior, and within two hours i was out.
Scheduled a week prior, and within two hours i was out. Really cant ask for more.
Sep 16, 2022
Buena atención, profesionales y muy amables.
Buena atención, profesionales y muy amables. Solo espere el tiempo acordado, el trabajo que hicieron fue de calidad.
Sep 15, 2022
Buen servicio de atención al cliente, empleados de buen
Buen servicio de atención al cliente, empleados de buen trato, excelente lugar para hacerse de su nuevo auto
Aug 26, 2022
Was great service and the team that is working at the
Was great service and the team that is working at the office was so good
Michael Santallana
Service Director
Mar 02, 2023
I had to trade in my 2020 Elantra under distress I was
I had to trade in my 2020 Elantra under distress I was having many issues with the car which should not had the issues being it was a 3 year old car. I did all the maintenance in time so I do belong the car was a lemon in the beginning and I don’t believe it was inspected properly. I now have a 2023 Elantra in which I’m starting all over with new car payments and at the senior citizen age I am I didn’t want to be forced to get another car. Im scheduled to retire next year and I wanted to be half way done with payments. I found a lot of loop holes in the service department in which I’m not a happy customer. Over all I believe the dealership has its issues and need to be fixed to be a better dealership. I can go on and on but I’m going to stop here. I don’t believe I will get any feedback on my issues so I thank the company for allowing me to share the little experience on here.
Feb 25, 2023
Been here three times for the same problem caused AFTER
Been here three times for the same problem caused AFTER an oil change. The fact that I’m denied a loaner car is unprofessional. I now have to sit for who knows how long for someone to tell me that the diagnostic showed nothing and to give me my car back all for it to happen again.
Oct 11, 2022
STILL WAITING.
STILL WAITING... for my 5yr / 50k service contract document that was purchased and paid in full over a weel ago on 10/04. It appears the concern for customers is not the same.
Oct 07, 2022
Clean Organize Respectful On time Helpful
Clean Organize Respectful On time Helpful Knowledgeable Refreshing Honesty Well trained Helpful Friendly Honesty Friendly
Oct 03, 2022
They damaged my vehicle and then pretended that they
They damaged my vehicle and then pretended that they didn’t. Even though we have before and after pictures, horrible experience which will cost me 1000 to repair, sick of these liars . If a mistake happens , that’s fine but don’t yell and get abrasive with customers. I didn’t even know Michael Santallana was a manager after he was yelling at me. I had to speak with about 5 guys at the same time trying to frustrate me, so I called the police and filled out a report so I will take this to court. It’s amazing this kind of aggressive service still exist as if there will be no solution. I don’t know these guys nor do I think they purposely damaged me genesis, but if your service dept made a mistake , simply fix it instead of acting like fake detectives and being rude. I won’t argue , look at the before and after picture, even rob realized the damaged but couldn’t speak up because the mag angers were being overbearing. Smh it’s not a perfect world but this is not how u treat people, I’ll never refer nor purchase another vehicle from these xxxxx again.
Michael Angus
Business Development Consultant
Jan 27, 2023
A very good service and its nice dealer I recommend this
A very good service and its nice dealer I recommend this dealer to everybody and to my friends.
Jan 16, 2023
Meshi customer service amazing I bought the car only be
Meshi customer service amazing I bought the car only be Agar I trust her ! Tks
Nov 05, 2022
Excellent service.
Excellent service. They were really helpful and resolved everything I needed. Highly recommended. Five stars
Sep 15, 2022
The personal was patient, honest and showed great
The personal was patient, honest and showed great professionalism and worked hard to get us the best price available
Sep 13, 2022
I k ow they are busy.
I k ow they are busy. UT it took six hours for A six month general maintanance.
Nestor Massani
Service Advisor
Mar 18, 2023
I had my issues with your service department and ad of
I had my issues with your service department and ad of today it has not been resolved I did a survey already and apparently it didn’t go through. Other wise the two people I have 5 stars was great the service department a negative 0
Dec 18, 2022
I made an appointment to purchase my lease.
I made an appointment to purchase my lease. I had done all the necessary steps to purchase the lease. Upon arrival at 11am , they did not know who i was or why i was there. A sales rep started to do the paperwork again after an hour or so of waiting. He said he would give it to the finance department. we were in disagreement about all the additional fees . We waited for an hour or so and no one called us in to finalize the purchase. I saw the sales rep and asked him how much longer do we have to wait. he said I thought you were finished. he went to investigate what happened and came back to tell me that the finance guy was not feeling well so he went home and did not inform anyone and the paperwork was sitting on his desk. Eventually they gave the paperwork to a finance rep in the Subaru dept to complete. We were there until 3.30pm. This experience of unprofessionalism and indifference of this dealer is not acceptable. I will never purchase a car from this dealer. Beware of all the promotions they send you , when you call to ask questions about the promotion they give you a lame excuse and try to sell you something else....!!!
Nov 19, 2022
This dealerships service department is a total disaster.
This dealerships service department is a total disaster. I cannot get a manager to call me back to help me resolve my issue. Worst dealership I’ve ever dealt with.
Aug 31, 2022
The process took almost 2 weeks.
The process took almost 2 weeks. Although I was provided a rental ( which I had to stress the need for one) I was told a certain date the car was ready almost a week after that given date
Aug 30, 2022
Very good, the services is excellent.
Very good, the services is excellent. attention was quick I will keep visiting for my maintenance
Anthony Sanchez
Sales Manager
Mar 09, 2023
Great sales service when ever I go there.
Great sales service when ever I go there. Great employees Always accommodating. Anthony and Nicole are the best.
Feb 10, 2023
Mario was amazing.
Mario was amazing. We are very happy we got our car from him. We were able to get an even better car than what we originally wanted!
Aug 30, 2022
Dealership’s service department is woefully
Dealership’s service department is woefully unprofessional and lacks even the most basic concepts of customer service. Telephone system is impossible to navigate, can never call in for information, and many service advisors fail to keep customers informed.
Aug 08, 2022
My first time purchasing a Hyundai and I recommended
My first time purchasing a Hyundai and I recommended everyone I came in contact with to buy one and go to Lehman. Nicole Fullerton was the best sales agent I’ve ever worked with. There were no surprises. She explained everything step my step. They were able to get me in my dream car with affordable payments thanks you all so much!!
Jul 03, 2022
Terrible delivery!
Terrible delivery! Totally unsatisfied with the staff Phone response nil.. I was lied to twice!
Erik Godston
Finance Director
Feb 10, 2023
You people will be hearing from my lawyer I have Of
You people will be hearing from my lawyer I have Of $18000 it has been 10 business days I am not very happy I want my money it is my moneynot received my refund
Jan 03, 2023
My sales person was Nicole Fullerton.
My sales person was Nicole Fullerton. She went above and beyond. She has great customer service skills.
Dec 16, 2022
The best of the best when it comes to the entire process.
The best of the best when it comes to the entire process. Will make a stressful event feel like you’ve got a whole team behind you.
Nov 14, 2022
Although the sales team was great Having to go in person
Although the sales team was great Having to go in person and spend 5 hours to buy a car and as always surprises extras is NOT a nice experience.Dealers are still in pre history of sales and the whole process is full of BS and deceiving tatics.Everybody that I know hates to buy a car because of that.I had lived in many coutries all around the world and nowere buying a car is such a bad experience as in the US, your process transform what would be a great day ( new car) in the worst possible.
Nov 05, 2022
I was very pleased with my experience.
I was very pleased with my experience. Kevin was amazing and extremely customer service oriented. I would definitely recommend him and the dealership to everyone!!
Dawn Pallochick
Service Concierge
Mar 04, 2023
Beware!
Beware! I could not have had a worse experience and it's not over! I had an appointment on 2/14/23 related to 2 recall notices for my Santa Fe. The "check engine" light was also on and the service rep noted it (on paper but not in the computer). I waited for a loaner but it never came so after 2 hours they called a Lyft. The next day when I called I was told the car was ready. I got dropped off the following day (2/16) by my wife who left (since my car was "ready"). After a 20-30 minute wait they pulled up my car. I was told that my service rep (Sam) was at lunch so they would email me the receipt. When I got in the car the "check engine" light was still on, so they took it back to investigate. An hour later I was told it appeared NONE of the work was done (not even the 2 recall notices!!). I was promised a loaner but 90 minutes later (after 3 1/2 hours of waiting) they said none were available and again I was called a Lyft. I ended up renting a car from Avis for $300 that weekend. I was called on 2/22 that the car was ready and went to get it the following day 2/23. The rep (manager) named Dawn recognized me (I suppose from being there 4 times in a 9 day period) and I explained the history to her. She was apologetic and said she would have the car brought immediately and personally would make sure the "check engine" light (and recall) work was done. To her credit, she was standing next to me when I got in the driver's seat to make sure all was good. I told her "You're not gonna believe it, but the check engine light is still on." She saw for herself, apologized again, and she said would get the bottom of things -and get me a loaner so I could be on my way. Sam was there too and also promised me a loaner. In the meantime, a tech supervisor named Allen attempted to trouble shoot the issue right there in the service driveway with the computer hooked up. He got the check engine light to turn off. He then showed me the oil level was "super low" (5 quarts) and maybe that was related. I told him the service tech had noted low oil level also so why wouldn't they address that before call me that the car was ready? I asked him to do the oil change right then since I had had such a bad experience so far. He said no they couldn't. When I got in to leave, the check engine light was now flashing! Allan said he's not seen that before. I finally got a loaner but it took more than 2 hours. On 2/27 my "new" service rep Santiago called and told me the car needs 3 new fuel injectors, new spark plugs, and a fuel system flush for $2,300. (1) This is major engine work for a car with 63,500 miles - conveniently 3,500 miles out of warranty (2) When Allan hooked up the computer (in front of me) he said nothing about any diagnostic codes related to fuel injectors and (3) I asked Santiago why the car would lose 5-6 quarts of oil and if that issue had been addressed? Because it's either an oil leak or the engine is burning copious amounts of oil. (Basic research shows synthetic oils can go 5-10k miles before replacement.) Santiago was going to look into this "oil" issue and get back to me. That was early on 2/27. I called him at 5 pm the same day and left a message. I called 2/28 around 4-5 pm and left a message. I called 11 am on 3/2 and left a message. I called both Santiago and Chris Vidal the service manager at 11 am on 3/3 and left messages. I called both again today (Saturday) at 11 am and 4 pm and left messages. All messages were voicemail. Here I sit, 19 days after bringing the car in, with no diagnosis as to why my car was so low on oil, and whether that was related to the "check engine" light or (alleged) ultimate diagnosis of (3 of 6) bad fuel injectors. At this point, I'm just looking for a return call so I can decide what to do. I would estimate I was in the service department waiting room a total of 12 hours over my 3 or 4 trips there, which doesn't count my next trip there.
Mar 02, 2023
I had to trade in my 2020 Elantra under distress I was
I had to trade in my 2020 Elantra under distress I was having many issues with the car which should not had the issues being it was a 3 year old car. I did all the maintenance in time so I do belong the car was a lemon in the beginning and I don’t believe it was inspected properly. I now have a 2023 Elantra in which I’m starting all over with new car payments and at the senior citizen age I am I didn’t want to be forced to get another car. Im scheduled to retire next year and I wanted to be half way done with payments. I found a lot of loop holes in the service department in which I’m not a happy customer. Over all I believe the dealership has its issues and need to be fixed to be a better dealership. I can go on and on but I’m going to stop here. I don’t believe I will get any feedback on my issues so I thank the company for allowing me to share the little experience on here.
Oct 04, 2022
They gave me really bad service Charging me for nothing,
They gave me really bad service Charging me for nothing, and taken a lot of time for just to scan the car, disappointed
Sep 21, 2022
In for an oil change with a new car , two days later
In for an oil change with a new car , two days later engine and oil lights on board engine making horrible noise. Send car back find out after several calls i made i found out they changing oil pump is broken . They could not help me with ride and either to collect my belongings from the car. Not sure at this point if car is safe no one said anything tried to contact management no one calls back or answer my emails.
Aug 25, 2022
Customer service sucks and they did not initially solve
Customer service sucks and they did not initially solve the problem and they did not even bother to try going the extra mile this place is garbage!!!!!!!!
Claudio Alfidi
Sales Consultant
Jan 27, 2023
A very good service and its nice dealer I recommend this
A very good service and its nice dealer I recommend this dealer to everybody and to my friends.
Jan 26, 2023
Car was ready and the whole process with financing was
Car was ready and the whole process with financing was fast. Sales person very knowledgeable about the car
Jan 16, 2023
Meshi customer service amazing I bought the car only be
Meshi customer service amazing I bought the car only be Agar I trust her ! Tks
Dec 28, 2022
Sales reps are rude, unprofessional, and do not value the
Sales reps are rude, unprofessional, and do not value the customer. I spoke with multiple people at this location and all of them act with unprofessional character. Wasted my time trying to build a relationship with a dealership that doesn’t value its customers. Better off doing business elsewhere.
Nov 05, 2022
Excellent and courteous sales rep.
Excellent and courteous sales rep. Enormous inventory....I was very satisfied and so was the missus would recommend my friends.
Davian Bell
F&I Manager
Oct 05, 2022
Friendly and Courteous.
Friendly and Courteous. Very knowledgeable Very patient with me. Answer any I asked regarding my car
Sep 21, 2022
Hyundai Dealership has a friendly, competent and
Hyundai Dealership has a friendly, competent and professional staff. There is always some to find out if you are being helped and is willing to help.. It's just very comfortable to do business at Lehman Hyundai
Aug 28, 2022
The place is beautifully clean, the sales people are
The place is beautifully clean, the sales people are professional and knowledgeable. They will answer any questions that you may have.
Aug 12, 2022
They were very helpful.
They were very helpful. Anthony made sure I ended up with close to what I expected.
Jun 05, 2022
High markups (price gouging) with pushy and rude staff.
High markups (price gouging) with pushy and rude staff. My salesman's father also worked at the dealership, and pulled my salesman (the son) outside to ask him why he hasn't sold me the car yet and to tell him to be more pushy on me and make me buy the car, all where I could hear them. A second salesman also came into the office without introducing himself pushing me to overpay their outrageous dealer markup on a car. They also gave me incorrect information on Hyundai's 3 year/36,000 mile complementary service, saying it's unlimited servicing, when it is clearly not. One of the worst dealership experiences I've had.
Jerry Joseph
Delivery Liason
Dec 23, 2022
Gregory was awesome to work with.
Gregory was awesome to work with. He made the process simple and got us a good deal on our new car and trading in our old one.
Nov 23, 2022
Very nice and professional,show me around,insurances
Very nice and professional,show me around,insurances person was very nice and professional overall very hospitality
Oct 20, 2022
Major was a great sales person!
Major was a great sales person! He was very helpful, knowledgeable and patient. I will make sure to recommend him to everyone I know
Oct 05, 2022
My dealership of choice for over 12 years.
My dealership of choice for over 12 years. Gotten cars for myself and my family.
Oct 05, 2022
Attentive and service driven.
Attentive and service driven. Highly recommend. Carol and Joseph were both class acts. Two Thumbs
Yanire Castro
Salesperson
Mar 04, 2023
Nice customer service, great dealership.
Nice customer service, great dealership. Very understanding people. They work with me and made it affordable with my new car which I love so much .
Jan 24, 2023
Yanire Castro and Alexandra Auad were great.
Yanire Castro and Alexandra Auad were great. Everything was fast and smooth. They know their business.
Dec 23, 2022
Great dealer.
Great dealer. I enjoyed doing business with your company. Evening were smooth as expected. I will recommend you to others.
Dec 02, 2022
Is the best oi wont changed nice peoplefinance luis is
Is the best oi wont changed nice peoplefinance luis is great they know what people needs
Nov 10, 2022
It was a very smooth process and yanire was able to
It was a very smooth process and yanire was able to accommodate me with a car and color that I wanted while keeping me within my budget.
Kevin Rodriguez
Sales Consultant
Mar 27, 2023
Overall a very good dealer, they are helpful, friendly,
Overall a very good dealer, they are helpful, friendly, fast, specially Kevin, always make sure you get the best and quickest deal so you walk out happy and satisfied with your purchase.
Mar 27, 2023
Overall a very good dealer, they are helpful, friendly,
Overall a very good dealer, they are helpful, friendly, fast, specially Kevin, always make sure you get the best and quickest deal so you walk out happy and satisfied with your purchase.
Feb 22, 2023
It was a pleasure to work with this company.
It was a pleasure to work with this company. Specially Kevin is extremely knowledgeable polite helpful. outstanding in all areas of communication and ability to provide an excellent service.
Dec 28, 2022
Sales reps are rude, unprofessional, and do not value the
Sales reps are rude, unprofessional, and do not value the customer. I spoke with multiple people at this location and all of them act with unprofessional character. Wasted my time trying to build a relationship with a dealership that doesn’t value its customers. Better off doing business elsewhere.
Nov 05, 2022
I was very pleased with my experience.
I was very pleased with my experience. Kevin was amazing and extremely customer service oriented. I would definitely recommend him and the dealership to everyone!!
Luis Rodriguez
F&I Manager
Mar 06, 2023
James is awesome!
James is awesome! Very helpful throughout the entire seamless process. The dealership is nice and easy to navigate
Dec 30, 2022
Awesome service!
Awesome service! Great people to work with. Gregory very knowledgeable and experienced. Dealer super clean and professional. Thanks guys!
Dec 04, 2022
Armando, Mike and Luis provided me with a 5 star
Armando, Mike and Luis provided me with a 5 star service. top notch. Will buy again from them and send referrals. Outstanding customer service!
Sep 18, 2022
Friendly and helpful from the moment we walked in.
Friendly and helpful from the moment we walked in. We were interested in purchasing a new car after 15 years of driving the same car, so it was a big decision and I was treated like family.
Jun 24, 2022
Claudio was great and every one very nice and very help
Claudio was great and every one very nice and very help full including the lady who did our insurance
Robert Ruiz
F&I Manager
Feb 14, 2023
Excellent services, willing to work with you, listen to
Excellent services, willing to work with you, listen to your needs and expectations. Overall great job from all the staff.
Aug 26, 2022
Omar and Robert provided professional and efficient
Omar and Robert provided professional and efficient service throughout our transaction. Happy with our new car purchase
Aug 11, 2022
i cant get a license plate for my car, nobody follows up,
i cant get a license plate for my car, nobody follows up, nobody answers the phone. When you call you go into a loop and eventually they hang up. They are really good with follow up when they want you to buy the car but radio silence once they got my money. if i would have known service would be so crappy i would have ordered a car from another dealer and waited. Sales person was very nice and trying to help but the rest of the company is terrible. I guess they don't car about clients. I'll make sure the service goes to another Hyundai dealer rather let them make the money than give another penny to Lehman.
Jul 07, 2022
Awesome customer service from sales team and really
Awesome customer service from sales team and really knowledgeable about products, very good finance team as well!
Jun 23, 2022
Todos son muy atentos.
Todos son muy atentos. Me sentí muy bien atendida y trataron de satisfacerme. Salí contenta
Drialys Pena
Salesperson
Mar 19, 2023
So happy to make business with very professional sales
So happy to make business with very professional sales people here again. This is my family’s favorite dealership for 13 years. With peace of mind I want to give a big thank you Lehman Dealer to help me to keep moving and feel secure. Diralys was an amazing help in finding a new and safe vehicle.
Feb 17, 2023
Very happy with my purchase, the seller was really nice.
Very happy with my purchase, the seller was really nice. Excellent customer service. I recommend this car dealer !!!!
Feb 14, 2023
Excellent services, willing to work with you, listen to
Excellent services, willing to work with you, listen to your needs and expectations. Overall great job from all the staff.
Dec 26, 2022
El servicio fue excelente desde principio a fin.
El servicio fue excelente desde principio a fin. Siempre dando la cara y solución a los inconvenientes normales que pueden suceder en estos procesos con financiamiento.